VP - Operations and Business Management

The Operations and Business Management VP role within the Enterprise Services and Public Affairs, Community Investing and Development group coordinates the day-to-day operations business management support required for key Community Investing and Development (CID) workstreams.This role contributes to the development and improvement of processes and workflows for the function. Integrates subject matter and industry expertise and requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required.Responsibilities:Coordinates day-to-day business management support required for key Community Investing and Development ActivitiesParticipates from inception through implementation, in cross-functional or cross business projects designed to ensure business compliance with laws, regulations, and policy requirements across keycomplex risk levels.Utilizes processes and project management expertise to support the initiation, planning, execution, and closing phases of various CID Programs; end results may include improved productivity, technology, processes, cost savings, and controls.Act as project manager for CID-related internal and external audit efforts and drive business issues and Corrective Action plansInitiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needsManages operational execution of key programs for the CID department such as MCA, COB, Third Party Management, Annual Risk Assessments, Information Security, Records Management, etc.Assist in identifying and implementing solutions to improve effectiveness and resultsWorks issuesprojects as assigned to support improvementsIdentify and analyze escalated problems and provide guidance for resolutionNegotiate solutions and acts as a liaison with internal and external clientsMonitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operationsProvide project management expertise to CID business units, including evaluating costsbenefits, making recommendations, developing and overseeing implementation plansProvides judgment based on analysis of information in complicated and unique situationsActs as a consultant to the businesses regarding processes & controlsProvides business-specific support to business activity owners related to technology and vendor managementHas the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Acts as SME to senior stakeholders and or other team members.Qualifications:5+ years of control andor project experienceHigh attention to detail and qualityDemonstrated analytical and problem-solving skills.Effective planning and organizational skillsProficient in Microsoft Office with an emphasis on MS Excel and PowerPointConsistently demonstrates clear and concise written and verbal communication skillsProven ability to make sound business decisionsExperience in creating and implementing processes that result in improved business performanceAbility to present a compelling case for ideas and initiatives through listening and articulating a convincing point of viewEducation:Bachelor'sUniversity degree or equivalent experienceJob Family Group: Project and Program ManagementJob Family:Program ManagementTime Type:Full timePrimary Location:New York New York United StatesPrimary Location Full Time Salary Range:$129,840.00 - $194,760.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit . Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:Feb 19, 2025Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools andor apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting

Created: 2025-02-21