Retail Assistant Store Manager

POSITION PURPOSE AND EXPECTATION:Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.Key Responsibilities:Leadership & Team DevelopmentSupport Store Manager in training, coaching, and developing store associatesFoster effective communication across all team membersLead by example in providing outstanding customer serviceAssist in recruiting, hiring, and onboarding new team membersSales & OperationsDrive sales performance through team motivation and leadershipExecute operational procedures including openingclosing protocolsManage inventory control and stockroom organizationOversee accurate processing of shipments and merchandise flowMonitor and maintain shrink prevention measuresEnsure store meets visual merchandising standardsCustomer ExperienceCreate an engaging shopping environmentResolve customer concerns professionally and efficientlyMaintain store appearance and cleanlinessLead team in delivering personalized serviceAdministrative DutiesSupport payroll management and schedulingMaintain accurate financial records and reportsEnsure compliance with company policies and proceduresAssist with loss prevention initiativesRequired Qualifications:2+ years retail management experienceStrong problem-solving and decision-making abilitiesExcellent interpersonal and communication skillsDemonstrated leadership capabilitiesPassion for retail and fashionAbility to work in a fast-paced environmentFlexible availability including evenings, weekends, and holidaysPhysical ability to perform tasks like standing, lifting, and moving merchandiseEmbody company values and cultureMaintain professional appearance and attitudeAct as a brand ambassador both in-store and in the communityStay current with fashion trends and product knowledgeBrand RepresentativeKEY MEASURES AND ACCOUNTABILITIES Key Performance Indicator Benchmark Cash Variance Reporting Weekly on Fridays Variance investigations Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly Turnover reporting By 7th of each month Balance Sheet reconciliations Day 10 of EOM week Other duties and special projects within skill and competency level as required.Dress Code:In presenting an image that reflects our brands professionalism, the Support Team will present as follows:- Professional smart casual; business as appropriate. Always dress up, don't dress down.- Please Refer to Style Guide

Created: 2025-02-21