WH Operation Manager
DHD Consulting - Livonia, MI
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About the job WH Operation Manager Responsibilities and Duties- Plans, organizes, directs and controls all general operations within the warehouse.- Responsible for achieving Key Performance Indicators (KPI) metrics.- Manages customervendor relations.- Reports daily operational topics to the Head of warehouse logistic operations.- Maintains and develops Standard Operating Procedures (SOP)- Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.- Responsible for determining staffing needs as volume and projects dictate.- Responsible for DC security and safety programs.- Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GMs direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.- Responsible for handling special projects.- Maintain physical facility and ensure clean working environment.- Keeps correct equipment capacity for effective cost-efficient warehouse results.- Directs Maintenance and PM programs for lift truck fleet.- Incorporates and manages all Safety programs and reporting- Manages all supply vendors and purchasing.- Manages all aspects of the distribution operations for the designated shift.- Maintains a working knowledge of all operating systems pertaining to the work area.Education & Experience Requirements- Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.- High School Diploma or GED; BSBA Degree preferred- Proven success in maintaining quality, service, and client relationships in a high-paced setting.- Experience working in team oriented, multi-shift environment.- Proven competencies in MS Excel, Word, and Outlook.- Experience with WMS, LEANSix Sigma, inventory management, project leadership, and team building is preferred.- Flexible to work all hours and job stability of no more than 3 jobs in the past 7 yearsSkill Requirements- Skill in interpersonal communication.- Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.- Clamp-certified (Preferred).
Created: 2025-02-21