Front Office Coordinator

Job DescriptionAdvanced Audiology of NY provides hearing health care services to patients in New York and surrounding areas and is looking for a friendly and detail-oriented Front Office Coordinator to join the Scarsdale, NY practice. As the liaison and first point of contact with patients, the Front Office Coordinator is an integral part of the practice's success. They are responsible for nurturing patients' trust and loyalty, managing appointments, gathering patients' information, and providing an exceptional experience.Qualified candidates demonstrate excellent interpersonal and organizational skills and look to establish a lasting career.ResponsibilitiesGreeting patients and ensuring a pleasant experience throughout their visit with timely & courteous interactionsAnswering phones with excellent patient service skillsScheduling patient appointments to meet patient flow demandExecuting appointment reminders with calls 24 hours before scheduled appointmentCompiling monthly reportsCompleting insurance verification and submitting to the billing teamCollecting patient payments (deductiblecopays) and any outstanding balancesFollowing HIPAA guidelines and practice policies to maintain patient privacyRequirementsMinimum of two (2) years of working in a front office, salesretail, or customer service environmentHigh School Diploma Required (Associate's or Bachelor's degree a plus)Insurance Verification knowledge or background a plusExcellent communication skills with the ability to facilitate written communicationBenefitsHealth insurance allowancePaid time off and Paid HolidaysMonthly team and individual bonus

Created: 2025-02-21