Crisis Services Supervisor - Crisis Residential

Salary: Depends on QualificationsLocation : 111 N. County Farm Road- Wheaton IL, ILJob Type: Full Time (40.0 hours per week)Job Number: 24-00966Service Unit: Behavioral Health ServicesDepartment: Emergency ServicesOpening Date: 02132025Closing Date: 3312025 11:59 PM Central DescriptionLeadership opportunity at DuPage County Health Department!Do you want to be part of the growth, expansion, and building out of the one the largest Community Based Mental Health Crisis Programs in Illinois? If you enjoy being challenged, having variety in your workday, and being in a position to support and intervene with individuals in moments of crisis, we may just be the place for you! Crisis services is located on the DuPage County Campus in Wheaton, IL., We provide 247 crisis mental health services to County Residents who may be experiencing a psychiatric crisis, or are in need of additional support for symptoms of mental illness. Crisis services staff work as a team to deliver quality care and quick response to residents in need. Click to learn more about our program. An individual in this Crisis Supervisor position will have primary responsibility for the Crisis Residential program operations, including supervising the work of professional level staff providing behavioral health crisis interventions, supporting and overseeing Crisis Services operations, and providing training and coaching to crisis services staff. This full-time position is 40 hours per week, primarily scheduled Monday-Friday 8:00am-4:00pm. Occasional adjustments to hours and flexibility as needed to meet the needs of the staff and program. The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors. Can you say benefits? This Full-Time position offers a full, DuPage County, benefit package which includes 12 paid holidays, 3 weeks of paid vacation per year and paid sick time. This is also a pension eligible position and offers eligibility for the Federal Student Loan Forgiveness Program. Responsibilities Supervises the work of professional level staff, who are working providing services through the Crisis Residential Program. Management of staff and Crisis Residential program needs in order to effectively meet client and staff needs during urgent, unpredictable situations.Provides training and coaching to staff working with in crisis services. Provides support and consultation to staff regarding unique or complex client situations.Collaborates with other professionals to support integrated care for clients served through crisis programs. Serves as consultant to service providers in the community and ensures community knowledge and access to crisis services.Monitors and analyzes program outcomes and implements quality control processes.Understands and keeps up to date on billing and related financial changes that may impact service delivery.Participates in emergency response activities as assignedReviews charts and documentation for accuracy and complianceWorks with a team of supervisors and assists in any necessary coverage to other Crisis services activities Requirements Completion of a Master's degree in Psychology, Social Work or a related field and five years of behavioral health experience which included at least three years of supervisory experience; or an equivalent combination of training and experience. This position requires current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist.DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.Benefits for EmployeesEmployees of the DuPage County Health Department may select from a variety of benefits to meet their needs.Full-time employees are eligible for the following benefits.Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at Medical InsuranceBlue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.Vision Discounts & InsuranceA vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.Prescription PlansPrescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.Dental InsuranceThe Delta Dental PPO program allows you to visit any dentist you wish.Flexible Spending AccountsFlexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.Life InsuranceAll full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.Disability InsuranceEmployees may elect additional accident and critical illness disability benefits.01 Do you currently have one of the following Licensure? Please choose any that apply. LCP LSW LCPC Anticipate LCPC LCSW Anticipate LCSW ALMFT LMFT CADC Other Not Applicable Illinois Medical License Dietitian Illinois Nursing License Certified Medical Assistant 02 How many years of experience do you have working with the chronically mentally ill population? No experience Less than 1 year 1 year to less than 2 years 2 years to less than 3 years 3 years to less than 4 years 4 years to less than 5 years 5 years or more 03 Do you speak Spanish? If so, please rate your fluency. Yes No Minimal Casual Conversation Fluent 04 How many years of Supervisory experience do you have? 05 Are you at least 21 years of age? Yes No Required Question

Created: 2025-02-20