Chief of Staff to CEO

Chief of Staff to CEOApplication Deadline: 28 February 2025Department: OperationsEmployment Type: Full TimeLocation: New York | FidiCompensation: $90,000 - $110,000 yearDescriptionThe Chief of Staff serves as a trusted partner to the CEO & Founding Principal. In this role, the CoS ensures efficient operations for the CEO and the firm, enabling the CEO to deliver on the organization's mission and partnering with the CEO to ensure the firm's success. The Chief of Staff will provide comprehensive support to the fast-paced CEO, is able to anticipate needs for the CEO and across the business, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. This role will work alongside the CEO and support critical decision making, leveraging your administrative expertise alongside the firm's content expertise needed to achieve our ambitious goals. The ideal candidate will thrive in ambiguity and a dynamic environment, be highly organized, demonstrate a high level of accountability, possess excellent judgement and diplomacy, be an excellent communicator, and maintain a focus on key priorities against business objectives. The CoS will successfully oversee complex scheduling for the CEO, manage key projects that will have significant impact on the business, prepare documents, attend meetings, and support internal and external communications. It is expected that the Chief of Staff will collaborate with Senior Leadership in the firm, clients, partners, and other key stakeholders on day-to-day-business and other matters at the discretion of the CEO. The CoS will provide management oversight to administrative staff and any external vendors providing administrative support functions for senior leadership within the firm. Emotional intelligence, ability to work with people at all levels within and external to the organization, and ability to garner trust of the CEO are essential in this role. The CoS will partner with the CEO to understand their disability, and to support success in their role. The CoS will be adaptable, empathetic, and able to communicate effectively, ensuring a productive and inclusive working relationship and upholding Karp Strategies' core values. This role will directly support the CEO and report to the Managing Principal, Strategy & Operations. Key ResponsibilitiesProvide sophisticated calendar management for the CEO to optimize time management. Prioritize conflicting needs and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements. Work closely with the CEO to keep her well informed of and prepared for upcoming commitments and responsibilities. Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive, highly confidential, and critical nature. Determine appropriate course of action, referral, or response, exercising judgement to reflect CEO's style and organizational policyphilosophyculture. Complete a broad variety of work that facilitates the CEO's ability to effectively lead the organization, including:Ensuring CEO is prepared for upcoming meeting by collecting, prioritizing and preparing informationmaterials for upcoming meetings; ensure follow up activities are assigned (where additional team support is required) and manage through completion;Managing CEO's mail, signature requests, answering CEO phone line in her absence, and responding to internal and external inquiries (triaging and drafting responses); Managing special and priority projects with and for the CEO, ranging from internal initiatives, client engagement research, attending external meetings and conferences, determining key areas of business, and moreServe as a key point of contact for internal and external constituencies on matters pertaining to the CEO for efficient, comprehensive support. Scheduling and confirming attendance, preparing, and distributing materials, recording meeting minutes, and coordinating documents for signature, as required. Assessing priority and alignment with CEO and firm goalsHandle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures. Designing and producing complex documents, reports, and presentations; Composing and preparing correspondence; Creating and maintaining contact lists; Collaborate with internal (Business Development, Marketing & Communications, Senior Leadership) and external teams (PR and other vendors, partners, clients) to prepare talking points, presentations, decks, and other materials as required for events & engagements. Making travel arrangements and completing expense reports; Utilizing knowledge of the organization to resolve questions and issues; Assist with meeting agendas and manage logistics for high-level meetings and events. Comfortably handle highly confidential and time sensitive information with necessary care and prioritization. Collaborate with the Senior Leadership Team to coordinate the CEO's outreach activities. Participate and lead special projects and strategic initiatives as needed. Provide event management support as needed. Proactively identify process improvements and opportunities to enhance support of the CEO. People Management Oversee administrative support functions, including junior staff and any related vendors (Virtual EAs, etc) Provide coaching and professional development to direct reports through 1:1s, performance reviews, and other conversations Culture & OperationsServe as a culture carrier for the organization, modeling core values and commitment to diversity, equity, inclusion, and belonging (DEIB) in all interactions and integrate DEIB into all day-to-day work and into all supported internal initiativesParticipate in annual, quarterly, monthly, and weekly meetings critical to company business (strategy, marketing, business development) and develop schedule plans for C-Suite in response; work with CEO to set agendas and priorities for these meetingsProviding support as-needed around key team-wide initiatives and activities that foster our firm values. Skills, Knowledge and Expertise5+ years professional experience, with experience managing complex scheduling and administration in a growing and entrepreneurial organization, preference for a candidate with at least 3 years experience supporting CEO or other C-suite executive(s) in a growing organization. Strong commitment to diversity, equity, inclusion, and belonging, including racial justice and environmental justice, with a track record of contributing to a high-performing, diverse, and inclusive culture; ability to apply an equity lens to planning challengesAbility to bring flexibility and care in supporting leaders with disabilities; ability to quickly adapt and problem solve while embodying a high level of patience and empathy.Strong organizational skills and the ability to prioritize workload, multi-task, and deliver against deadlines in a timely mannerExceptional attention to detail orientation and follow-through paired with excellent time and task management skillsExperience handling highly confidential and time sensitive information with necessary care and prioritization; a high level of integrity, initiative, discretion, and judgmentExceptional interpersonal skills and customer service orientation, with the ability to develop and manage strong relationships across a diverse spectrum of internal and external stakeholders, inspiring trust and confidence, and navigating a high level of nuance and complexityExcellent verbal and written communication skills, including a high level of diplomacy and discretion; track record of effective communication with executive leadersAbility to anticipate challenges, analyze situations, and develop effective solutionsAbility to thrive in a goal-oriented, fast-paced, and entrepreneurial environment, with the ability to be flexible in project execution, effectively adapt to shifting priorities, and be comfortable navigating ambiguityAdvanced proficiency with software applications including Microsoft Office, Google Suite, Adobe, internal databases, etc. Preference for a candidate with experience using CRM software (Salesforce, etc). Growth Mindset with an ability to climb learning curves and a desire to operate outside of your comfort zoneInterested candidates should submit a resume and cover letter detailing why this role is right for you. Applications will be reviewed on a rolling basis. BenefitsKarp Strategies offers a comprehensive benefits package that prioritizes the health and wellness of the team and investment in each team member's professional growth.Professional Development: Employees are encouraged to meet their professional goals by participating in membership organizations, attending conferences, and pursuing skills and management training. We offer and support regular training for team members - investing in the team is a central value in our firm..Wellness: Employees have access to remote and in-person wellness services, including fitness classes, meditation, a workout studio and exercise bikes, that are offered by Primary.Health: We offer medical, vision, and dental benefits and membership to One Medical. Medical costs are shared by Karp Strategies.Rest: 20 days of PTO; in addition, staff receive 7 sick safe days, 9 holidays and support team members to choose flexible hours and remote work.Savings: We offer 401k retirement plan match, and access to HSA, FSA, and commuter benefits programs.

Created: 2025-02-20