Wing Host - Crane Club Restaurant New York

Job DescriptionPOSITION SUMMARY: Assists matre d' with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipate and accommodate the needs of the guests. Maintains the general cleanliness of the entrance area and the entire venue. Complies with Department of Health and company sanitation standards. Actively takes and processes reservations for guests. Assists with incoming calls and answering guest questions. Strategically helps to plot reservations and accommodate walk-ins to ensure a smooth shift. Provide dining room team with initial table set-up. Properly sets-up front desk area, performs side-work and other openingclosing procedures as directed by management, including: o Ensures all appropriate menus are printed and ready for service.o Makes sure all menu books are organized with current menus.o Performs opening side-work as prescribed.o Performs closing side-work as prescribed. Reports all breakage, and damage of equipment or furniture immediately to management. Attends and participates in daily pre-service meetings. Participates in any training sessions or departmental meetings. Learn by listening, observing other team members, and sharing knowledge while leading by example. Portrays a positive and professional attitude. Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. Works as part of a team and provides help and support to all fellow team members. Assist and or complete additional tasks as assigned.TRAINING REQUIREMENTS: Tao Group Hospitality in-venue wing trainingEDUCATIONWORKING KNOWLEDGE: Previous hospitality experience. Previous Maitre d' andor Tao Group Hospitality Host experience. Previous experience in a high-volume restaurantnightclublounge.SKILLS PHYSICAL DEMANDS WORK ENVIRONMENT SCHEDULEThe work environment characteristics andor physical demands described here are representative of those a team memberencounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write and verbally communicate Must be able to move quickly Must be able to push and lift up to 50 lbs. Must be able to kneel, bend, and stand for extended periods of time Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume Office, Casino, Nightclub, Bar, Lounge, andor Restaurant working Environment Exposure to hot kitchen elements or cleaning materials Office, Casino, Nightclub, Bar, Lounge, andor Restaurant working environment May work extended hours irregular shifts, evening andor weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co workers in a professional, courteous manner Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environmentDISCLAIMER:This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all inclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice.I have read the qualifications and requirements of the position of Wing. To the best of my knowledge, I believe that I can perform these duties.About UsABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathdrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.

Created: 2025-02-20