Investor Services Specialist

We are a provider of specialized fund administration services for Managers and General Partners of private equity funds, specifically: Buy-out, Venture Capital, Real Estate and Fund-of- Funds. For new General Partners, we provide consulting services to help accelerate the launch of their funds in addition to our full fund administration services. For established General Partners, we provide administration services and technology to whole fund families or select funds, to help scale their fund operations rapidly and efficiently. Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.Responsibilities:Respond to client and investor requests including but not limited to:Granting access to the investor portalUpdating investor informationAssisting with new investor onboardingFinancial information questionsAssist with completing audit documentsAssist with ad-hoc projects such as:Financial and Tax reportingCapital call and distribution trackingWire preparationCompile and organize investor CRM information with updated and accurate client informationCommunicate and provide information to the technology team to set up client portalsRun Anti-Money Laundering (AML) reports and update AML database as neededProvide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needsAssist in financial reporting, tax preparation, audit preparations and other fund administration activities.Engage in project management of team deadlines, client requests and other ongoing projects and tasks.Responsibly secure and handle sensitive financial and personal dataMaintain dialogue and build relationships with client personnel and investors (LPs)Qualifications and Experience:Bachelor's Degree requiredExperience in a client-oriented office environment, preferably in a related industryProficiency in Microsoft Office applications, particularly Excel and OutlookDetail-oriented, conscientious, and energetic self-starter with ability to think creativelyDemonstrated ability to work as part of a team and a willingness to take on any task, no matter how smallProven ability to manage competing priorities and deadlinesExcellent interpersonal communication skills and ability to interact with senior personnel across the firmCompensation range: $58,000-$61,000 annually. Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

Created: 2025-02-20