Dir. Ptnt Accts (Hsp)-L A

NYC Health + HospitalsMetropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Work Shifts9:00 A.M - 5:00 P.MJob DescriptionPURPOSE OF THE POSITION:Under direction of hospital's chief financial officer, plans, organizes and directs functions and activities of Patient's Accounts section relating to accounts receivable control, billings and collections and eligibility determination. Implements policies, systems and procedures relating to staffing, supervision of personnel, coordination, control, audit and review of Patient's Accounts activities to attain Corporation's goals and to maximize reimbursement for inpatient services, and outpatient services, in accordance with policies, guidelines and systems established by the Corporation.TYPICAL TASKS:1. Directs financial investigation activities of section relating to establishment of parties responsible for inpatient and outpatient bills.2. Directs determination of status of third-party eligibility and coverage, preparation of third-party forms regarding approval, verification and pertinent data concerning eligibility status, and maintenance of documentation flow for third-party reimbursement.3. Establishes and maintains section liaison actlv1tles with Admissions, Emergency, Outpatient Department, Nursing Units, Medical Record Sections, and other service departments concerning preparation, delivery and control of patient's charges and credits.4. Directs review of adjustments, credits and payments to patients' accounts.5. Directs periodic review of accounts to determine status of open accounts, by source of payment, and date of discharge andor treatment. Establishes and directs mechanism for collection efforts of delinquent accounts. Refers delinquent accounts for write-off and accumulates data regarding third-party bad debt accounts.6. Directs section activities for collection and control of cash receipts of patient's prepayments.7. Maintains liaison with appropriate systems personnel for purposes of updating systems and procedures relating to changes in rates, medical data required, procedural changes and reviews work activity.8. Develops, recommends and implements new procedures in various areas of Patient's Accounts section to improve effectiveness of operations.9. Reviews and interprets policy and procedural changes with supervisory staff and recommends expansion and modification of existing programs and practices.10. Prepares and recommends Personnel Service and Expenditure Budgets for the section.11. Selects personnel and recommends appointments, personnel changes and placement.12. Recommends, prepares, administers and evaluates training program for the unit.13. Evaluates personnel performance, progress of work, and makes recommendations regarding placement, salary, reclassification, transfer, promotion, demotion, release and disciplinary action where appropriate in the implementation of Corporation's Personnel Rules and Regulations.14. Assesses level of employee morale, recommends work performance standards, resolves employee complaints, provides supervisory leadership to attain effective productivity, and initiates action to accomplish objectives.15. Directs the preparation of data, reports, surveys, and management information on billings, collections, accounts receivable and personnel activities and employee relations activities of the section. Prepares status reports, analyses and recommendations to obtain optimum utilization of total resources and to maximize reimbursements.Minimum Qualifications1. A Baccalaureate Degree from an accredited college or university with a major in Accounting, Finance, Business Administration or related field; and,2. Six years of experience in accounting, finance or business administration, two years of which must have been in a responsible supervisory or managerial capacity in areas normally related to a hospital, medical center or health care facility; and,3. Three years of experience as indicated in (2) in areas related to the management of patient's accounts or credits; or,4. A satisfactory equivalent of experience, education and training.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Created: 2025-02-19