Customer Service Representative

Service Electric Cablevision, a family-owned company since 1948, offering Internet, Television, and Home Phone Services, has an opening for a Customer Service Representative in Sunbury.Job Description:As a Customer Service Representative (CSR), you'll interact directly with both new and existing subscribers.Key Responsibilities:- Handle customer interactions via phone, chat, or in-person.- Assist with billing inquiries, payments, and account management.- Perform first-level troubleshooting for internet and telephony issues.- Offer excellent customer service in a fast-paced environment.Qualifications:- Strong computer and telephone skills.- Ability to multi-task and work efficiently in a fast-paced office.- Knowledge of Internettelephony systems and the SECV Sunbury geographic service area is a plus.- Two years of related experience preferred.Work Schedule:Monday to Friday: 10:30 am - 7:00 pmRotating Saturdays: 8:30 am - 5:00 pmBenefits:Comprehensive plan including: health, dental, and vision insurance, paid vacation, holidays, and 401(k).Hybrid work model.Send us your resume today!recblid 27q6ep52w3luyh2vt9asaom5xfo7z6

Created: 2025-02-19