Group Reservations Coordinator

GROUP RESERVATIONS COORDINATOR ($23.50HOUR)Hyatt Hotel PropertiesHyatt Regency IrvineUS - CA - IrvineADMINISTRATIVEHourlyEntry Level EmployeeFull-time23.50 Hourly US Dollar (USD) pay basisReq ID: IRV000886SummaryCandidate will manage group reservations and group rooms inventory as part of the convention services process, specifically:Establish initial contact with customer at file turnoverMaintain relationship with customer, up to arrival, for all matters pertaining to guest room usage, including obtaining no-show and wash history, obtaining and managing changes to rooming lists, and tracking and managing the inventory for individual call-in groups.Prepare and submit group rooms recap reports, including the trackingposting of group comps, and rebatecommission calculationsOur Commitment to Diversity, Equity, and Inclusion:Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board - from whom we hire and develop, the organizations we support, and whom we buy from and work with.Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care of with teams that achieve and grown together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.QualificationsExpert knowledge of Word, Excel and EncoreSpiritExcellent multi-tasking and organizational skillsExcellent time-management skillsExcellent customer service and interface skillsUnderstanding of rooms merchandising and yield management processes

Created: 2025-02-18