In-House Sales Support Representative

In-House Sales Support Representative at Cento Fine Foods Cento Fine Foods, a leading brand in authentic Italian cuisine, is dedicated to providing high-quality, genuine products that bring the flavors of Italy to kitchens worldwide. With a rich heritage and commitment to excellence, Cento offers a diverse range of products from tomatoes and olive oil to pasta and specialty items. We are looking for a motivated and detail-oriented In-House Sales Support Representative to join our team and contribute to our mission of delivering exceptional products and service. For more information about Cento Fine Foods, visit are seeking a motivated and detail-oriented In-House Sales Support Representative to join our sales team. The ideal candidate will provide high-quality support to our sales representatives, ensuring smooth operations and contributing to the overall success of the sales department. This role requires excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving.**Key Responsibilities:**1. **Sales Support:** - Answer basic sales questions from customers and potential clients. - Log customer data and track customer orders accurately. - Provide exceptional support to the sales team, taking pride in a job well done. - Input data into the computer system and maintain accurate records. - Respond to customer inquiries via phone, email in a professional manner. - Process sales orders and coordinate with other departments to ensure timely delivery of products and services. 2. **Coordination:** - Plan, organize, prioritize, and coordinate sales activities. - Schedule and coordinate sales meetings, conferences, and travel arrangements for the sales team.- Collaborate with the marketing department to develop sales materials and promotional campaigns. 3. **Reporting and Analysis:** - Generate and maintain sales reports, analyzing data to provide insights to the sales team and management. - Maintain and update sales forecasts, ensuring accurate and timely reporting. 4. **Customer Relationship Management:** - Build and maintain strong relationships with customers, providing exceptional service and support. - Handle customer complaints and issues, working towards quick and effective resolution. - Identify opportunities for upselling and cross-selling to existing customers **Qualifications:**- Bachelor's degree in Business Administration, Marketing, or a related field preferred.- Proven experience in a sales support or administrative role. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. - Ability to work independently and as part of a team. - Strong problem-solving skills and a proactive attitude.**What We Offer:** - Competitive salary and benefits package. - 401K - A supportive and collaborative work environment. - The chance to be part of a dynamic and successful sales team.

Created: 2025-02-18