Sales Receptionist
Volvo Cars Manhattan - New York City, NY
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We are seeking a CashierReceptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. Volvo Cars Manhattan is an elite new and pre-owned retailer of Volvos in New York City, respected as one of the most successful luxury automotive dealers in the world. We have unmatched sales and service. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo Cars Manhattan has become known. At Volvo Cars Manhattan , we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars Manhattan is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships. What We OfferMedical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleSaturday LunchesDiscounts on products and servicesResponsibilities Calculate the customer's bill using the dealership's computer systemReceive cash, checks and credit card payments from customers and record the amount received on the repair order andor counter ticketMake change accurately and issue receipts to customersAnswer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with Microsoft Office suite is a plusAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearanceClean driving record
Created: 2025-02-18