REGIONAL PARTS MANAGER

Job DetailsJob LocationItasca - Itasca, ILPosition TypeFull TimeJob CategoryManagementDescriptionPOSITION SUMMARYBranch support for entire Eastern Region. Will need to manage the day-to-day parts operation at the home branch level (parts support team will report directly to this individual). Will be required to assemble and lead a high-performing, customer-focused team. Ensures that hisher people work as a team to provide a hassle-free experience for our customers that are in contact with not only the Parts Departments, but also the Service, Rental and Sales Departments. Effectively drive change within hisher organization to insure one consistent way of doing business with other Equipment Depot locations. Achieve business objectives (as measured by Key Performance Indicators) by improving the skills and professionalism within our parts operation. Improve efficiency of hisher parts department is a key factor of responsibility. ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s)Communicate and promote the Equipment Depot vision and mission within hisher dividual must be a positive role model. Inspire and motivate others to perform at a higher level. Treat others with respect.Ensure that hisher team performs with a positive attitude and sense of urgency in order to exceed customer expectations. Earn the trust and respect of people both within and outside hisher organization.Ensure Parts Department KPIs - relating to efficiency, productivity and customer satisfaction are consistently met for home branch. Support branch initiatives within location that is being assisted.Work with local Director of Product Support on Regional, OPCO and companywide objectives.Work with Parts Managers and Parts Specialists within each location on specific parts and inventory KPIs that require improvement.Develop and execute plan of improvements specific to location as needed. Will be required to handle disciplinary issues involving personnel ifwhen they occur in home branch.Work with hisher General Manager within home branch to develop and implement short- and long-term strategic plans, objectives and goals for each location under hisher responsibility, along with a plan of action about how to achieve them.Handle customer requests, concerns, and complaints in a prompt and professional manner within home plete performance reviews aswhen required for everyone within hisher organization within home branch.Assist in the recruiting and development of hisher Parts Department within home branch.Assist with understanding of and training on parts reports, parts consignments, cycle counting and van parts replenishment at branch level within locations.Train parts associates within locations as needed. Assists with annual physical parts inventory within the Eastern Region.QualificationsSKILLS & ABILITIES Education: College Degree Preferred or equivalent experienceExperience: 5 years proven parts and management experienceComputer Skills: Basic knowledge and abilities of Microsoft Office products prior knowledge Other Requirements:Regional travel and some overnight travel requiredGood communication, leadership and team-building skills.Proven problem-solving ability. Adept at conflict resolution.Must be able to effectively delegate projects and task lists to others.Prior experience in leading a parts team.Must be able to interpret and understand financial statements and budgetingforecasting.Can develop, manage, motivate and lead a parts team.Ability to manage individuals within Parts Department. Coordinate associate roles and activities to meet customer needs and work in tandem with a centralized effort of Eastern Regions initiatives.Ability to communicate standardization process and procedure across all locations.WORK ENVIRONMENT Work environment varies from office to job site to industrial locations OUR CORE VALUESPassion to Perform - We are passionate to perform and focus on concrete achievementsTrust to Act - We are empowered to act, and act in a powerful wayAct Responsibly - We are responsible for our actions and the consequences they have for our stakeholders and our environmentMake it Fun! - We are serious about making work fun; it's the way we do thingsAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description andor assign tasks for the employee to perform, as the Company may deem appropriate.

Created: 2025-02-18