Product Manager (Cedar Pay)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.The RoleCedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.We are looking for a Product Manager for Cedar Pay, the company's foundational product. This person will sit on our Patients Pillar, helping to drive cost savings for our end customers (health systemshospitals), improve the patient journey through funnel optimization, and help scale the product. The ideal candidate has experience with AB testing, optimizing funnel experiences, and working directly with large B2B enterprise customers to scale solutions. At a high-level, the role will involve:Product Discovery: driving product discovery with providers, patients, and our internal teams to identify problems worth solving and validating solutions.Product development: working with your squad (design, engineering, and data science) to execute on the roadmap to drive key outcomes for customersLaunch + GTM scaling: Design a feature roll out process and collaborate cross functionally with Product Success, Product Operations, and Commercial for a successful releaseCollaborating with commercial teams, clients and partners: manage relations with commercial + client teams to gain an understanding of the key problems to focus on and how we plan to solve them. ResponsibilitiesSupport scoping of features on the roadmap by assisting with discovery and desk researchWrite product specs that outline functional requirements, design and technical considerations, and measurement strategies for the MVP of a feature on the product roadmapCreate tickets with clear user stories and acceptance criteria for your squad's Design, Data Science, and Engineering counterparts to execute onDefine and execute rollout strategies that successfully launch new features to our usersDefine and own testing and QA strategies to increase confidence in a feature's success Monitor feature performance and identify potential enhancements for future iterations based on quantitative analysis and qualitative feedback from our usersCross functionally collaborate with Cedar's Commercial team to socialize feature benefits and provide guidance on the adoption process Required Skills & Experience4+ years of Product Management work experienceExperience working with enterprise customers to ship and scale productsExperience with AB testing, optimization, and agile developmentStrong interpersonal, project management, and organizational skillsEffective communicator with cross functional teams and external customersThrives in ambiguity and fast-paced environmentsCurious about user problems and proactively willing to investigate on issuesAbility to use data and structured thinking to identify opportunitiesEmbodies a can-do attitude and passionate about serving patientsBonus QualificationsTechnical background, experience with SQL and excel Prior knowledge of the healthcare space (healthcare providers, insurance companies, tech companies...)Compensation Range and BenefitsSalary Range: $144,500 - $170,000This role is equity eligibleThis role offers a competitive benefits and wellness package*Subject to experience, and educationWhat do we offer to the ideal candidate?A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per yearUnless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for youFor exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to workDiversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensationAccess to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personallyAbout usCedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).As of November 2024, Cedar is engaging with 30 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Created: 2025-02-18