Admissions RN- IRVINE

The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavementDirects all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of careReviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are metCollaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom managementAssures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basisReviews all imminent "alive" discharges to assure effective discharge planningMonitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.)to assure that they are appropriate and responsive to patientfamily needs and expectationsManages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the teamFacilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and familyParticipates in on-call rotationStaff Supervision and ManagementInterviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care AdministratorAssures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needsActs as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behaviorOversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectationsReviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expensesQuality ImprovementRegulatory ComplianceMonitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodiesDevelops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvementEnsures that team completes proactive and other patientfamily satisfaction surveys, and implements Quality Improvement measures and standardsAssists with surveys and requests from regulatory bodies and intermediaries as directed by local programPerforms substantive chart reviews to assure there is evidence that quality care is being deliveredParticipates in the Outcomes Management and annual program reviewPerforms utilization review of continuous care and inpatient levels of care for all patients on teamCustomer ServiceSalesMarketingAssures that problemsgrievancesservice failures experienced by individual patientsfamilies or physiciansMCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorilyAnalyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performancePersonally speaks with patientsfamilies and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocationRegularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriatenessParticipates in providing inservices to customers along with other team members, Patient Care Administrators and other program staffParticipates in professional, voluntary or community service organizationsVerifiesapproves admitting IPOC diagnosis, treatments, staffing and suppliesMonitors utilization of resources by every patient to assure cost effective delivery of servicesControls and is accountable for productivity, labor and all related patient care costs with respect to budgetApproves all billsinvoices related to patient care servicesAttends inservices, educational seminars and workshopsDevelops and achieves professional growth goals and objectivesParticipates as a mentor of newly hired Team ManagersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunityaffirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance andor a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience1 YEAR RN EXP Nice to Have Skills & ExperienceHOSPICEHOMECARE Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave andor other paid time off as provided by applicable law.

Created: 2025-02-18