Bilingual Front Office Coordinator

Company DescriptionAll Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life. Job DescriptionThe Front Office Coordinator will provide general office support with various clerical activities and related tasks, including but not limited to:Receiving and answering emails, telephone calls, and mail for the facility.Scheduling appointments for patients and clinicians.Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.Checking and verifying information on patient medical records.Coordinating admissions and discharge of patients.Consulting with clinicians about patients' medical records.Ensuring that forms and documents are correctly filled in.Handling complaints and queries professionally.Provide occasional translation to caregivers and staffWe set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.The pay range for this position is: $18-$19hrQualificationsExcellent customer services skillsStrong verbal and written communications skillsMust be detail-orientated and have thorough follow-up skillsKnowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other softMUST BE BILINGUAL (SpanishEnglish) ****Office Hours: Mon-Fri 8:00AM-5:00PMOffice location: 599 S Barranca Ave ste 555, Covina, CA 91723Additional InformationAll your information will be kept confidential according to EEO guidelines.All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Created: 2025-02-18