Account Manager - Hybrid (Concord, MA.)

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves. We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.Our Newest Opportunity: Summary:The Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Commercial Lines Manager and Producers to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any insurance related service needs.Responsibilities include:Manages and maintains assigned book of businessPerform marketing, quoting, binding, and tasks related to quoting renewals, new lines or additional linesServes in an advisory capacity for clientsDelegates work assignments to internal service team membersWorks closely with CL Manager and Producer to manage the entire renewal processManages day to day client issuesConducts needs analysis and strategy calls Assists in growing the book of business through cross-sale opportunities when availableBuilds relationships with clients through proactive communicationsCommunicates and educates clients on latest trends, concerns and changes in the industryEffectively and efficiently manages complex accounts and high-level service deliverablesProvides leadership within the extended service teamRequirements Include:Must be self-motivated and disciplinedPossess excellent written and verbal communication skillsPossess strong organizational skillsMust be very detail-orientedDemonstrate leadership capabilitiesAbility to work with clients at a strategic levelAbility to thrive in fast-paced environmentWillingness to participate in ongoing education andor take necessary educational classes to maintain and improve upon skills and knowledge of industry specific topics.Ability to travel up to approximately 10% of timeExperience:3+ years' experience in account management or in a consultative role, requiredPrior experience in broker agency, requiredThorough knowledge of property casualty and ancillary products; requiredWorking knowledge of all Microsoft Office products; required Familiarity and practical knowledge of quoting process and tools; preferredBachelor's Degree, preferredExperience with database applications, a plus.Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, andor annual bonus based on your individual performance andor the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.To learn more, visit: is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:City and County of San FrancsicoCity of Los AngelesCounty of Los AngelesEmployment decisions shall comply with all other applicable federal, state and citycounty laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and short, we believe in hiring the most qualified applicant for the position, regardless of background.If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.Thank you for your interest in joining the OneDigital team!

Created: 2025-02-18