Platform Product Manager (Communications)

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.Cedar's mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a "one-size-fits-all" approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.The RoleCedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care.Cedar is looking for a Platform Product Manager, Communications to lead product development for a cross-functional squad responsible for improving communications scalability and building internal tools. This role will focus on building internal infrastructure for engineering teams within Cedar to scale out their communications, and may also be interface directly with customers to understand their communications needs. Strategy: developing product strategy by researching user needs, sizing potential opportunities, and aligning with Cedar competenciesDiscovery: driving product discovery with internal cross-functional users to identify problems worth solving and validating solutionsDevelopment: working with your squad (engineering, design and data science) to execute on the roadmap and launch high quality productsCollaboration: working with engineering & product teams to gain an understanding of the key problems to focus on + how best to drive efficiencies for scaling ResponsibilitiesWork cross-functionally with product success, engineering, product management, design, and data science to scale communications Drive product strategy by generating insights via research with engineering and product success stakeholdersInvestigate, scope, and frame which key problems your product area should solveDevelop + execute on roadmap with dev team (Eng, Design, Data) in-line with Cedar strategyDefine measurement strategies for team and launches, while teaming with Data to draw insights Define GTM for your product to ensure flawless delivery + end user valueRequired Skills & ExperienceExperience working on a technical platforms team, allowing internal engineering teams to build services on top of a foundational platformExperience driving projects focused on refactoring backend applications or scaling APIs to drive developer efficiency and scalability Minimum 4+ years of product management experience in a rapid-growth startup environment Comfortable solving big, ambiguous problems via experimentation and limited dataExperience working directly with engineers and to ship internal-facing applicationsStrong analytical and data driven approachStrong executive communication + project management skills with leadership teamsStrong story-telling abilities to rally both internal and external stakeholdersBonus QualificationsPrior knowledge of the healthcare space (providers, insurance companies, tech companies...)Compensation Range and BenefitsSalaryHourly Rate Range*: $144,500 - $170,00This role is equity eligibleThis role offers a competitive benefits and wellness package*Subject to location, experience, and educationWhat do we offer to the ideal candidate?A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per yearUnless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for youFor exempt employees: Unlimited PTO for vacation, sick and mental health days-we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to workDiversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians) Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensationAccess to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personallyAbout usCedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).As of November 2024, Cedar is engaging with 30 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.

Created: 2025-02-18