Dealership Platform Fixed Operations Director

Leader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and over 600 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for an experienced and data driven Fixed Operations Director to be responsible for 10 roof tops. This is truly a career opportunity for the right candidate. BenefitsHealth, Dental & Vision InsuranceBCBS Health & Wellness DiscountsProgramsLife Insurance401(k)Paid time off VacationGrowth Advancement OpportunitiesEmployee Vehicle Purchase PolicyAbove Average Industry PayPublicly traded organization stabilityEmployee referral bonusesResponsibilitiesCollaborate with leadership to forecast and implement regular sales goals and objectives for team members.Set individual sales goals per employee within the department.Attract, train, motivate and monitor the performance of all service and parts department personnelMaintain positive relationships with manufacturers and business partners.Ensure the staff meets all training requirements.Prioritize customer retention by determining a strategic marketing plan, and by communicating with the existing database to maintain the stores goals for active customers.Maintaining the highest Customer Retention rating from customers by handling customer complaints immediately and according to dealership policy.Qualifications8 + years of automotive dealership service management requiredCDK experience preferredPositive attitude Outgoing personalityGood analytical skills and problem solving abilityGreat organizational skillsExperience in managing Service Managers, technicians, advisors, and parts counters.We are an equal opportunity employer and prohibit discriminationharassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-02-18