Staff Accountant, Revenue

Who We AreThe Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.#LongLiveDogsWhat We Stand For and Where You'll Come InThe Staff Accountant, Revenue is directly responsible for keeping our financials up to date with revenue and cash flows. You will play a pivotal role in owning parts of our month end close related to customer payments, refunds, ensuring the accuracy of open customer accounts receivable and ensuring accurate revenue recognition. You will be responsible for reconciling cash and credit card transactions, as well as maintaining and analyzing general ledger reports for order-to-cash accounts. This position reports to the Accounting Manager, Revenue.One Team: We don't think of ourselves as "Acquisition Marketers", "Engineers", "Data Analysts", or "Product Managers". Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right roomsZooms to solve problems holistically.We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems.We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.We Execute For Impact: We don't subscribe to "best practices" or "industry KPIs". We're uninterested in how we compare to "benchmarks"; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience.We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, "what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?". We rarely have timelinesdeadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time.How You'll Make An ImpactDrive daily and monthly bank reconciliation processes in NetSuite, ensuring financial accuracy and complianceManage and optimize credit card transaction reconciliations while maintaining robust financial controlsOversee customer deposits and refunds, ensuring seamless processing and accurate documentationLead refund and chargeback analysis, providing valuable insights for process improvementPlay a key role in month-end close procedures, with focus on customer deposits and accounts receivableSupport manual aspects of revenue validation in Netsuite by ensuring data integrity across systemsDrive innovation by identifying and implementing process improvements and automation opportunitiesCoordinate and prepare documentation for annual audits, as neededWe're Excited About You BecauseYou have 2+ years of Accounting experience, preferably Big 4 or public accountingYou are detail-oriented professional who enjoys working with financial systems, has a passion for process optimization and looking for growth potentialYou are a natural collaborator, with a proven ability to build relationships and work with cross-functional teamsYou are a problem solver with excellent verbal, written, and interpersonal communication skillsYou are proactive, thrive in a fast-paced and ambiguous environment, are naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutionsYou are an owner and take full responsibility for driving tasks and projects to the finish line, with a demonstrated ability to prioritize effectively and manage multiple initiatives simultaneously You have an aptitude for learning and applying new technology and are excited by working with large sets of dataYou are proficient in Excel and Google SheetsNetsuite experience is a plusCPA or CPA candidate preferredYou love dogs.Office GuidelinesWe are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.Our DEI Philosophy:Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we're committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiringpromotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.A Few of Our Best BenefitsDog-friendly office in Greenwich VillageMarket-competitive compensation and equity packagesComprehensive Healthcare, Dental, and VisionCompany supported mental health benefits12 week paid parental leaveCompetitive 401k plan with company matchFlexible PTO Discounted fresh food for your pupYour pet interrupting video calls (and in-person meetings) is now a feature, not a bugWe commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $77,000.00 - $85,000.00 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.Equal Employment Opportunity StatementThe Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.Reasonable AccommodationsTFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, andor to receive other benefits and privileges of employment, please contact .

Created: 2025-02-18