Client Service Associate, Bilingual Japanese and ...

Overview:The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.What You'll Do: Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you're working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors What You Have:High level of fluency in Japanese and EnglishBachelor's degree with strong academic recordOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsEffective time management and organizational skillsDemonstrated ability to work both individually and as part of a teamAbility to work in a fast-paced entrepreneurial environmentWhat We Offer:The annual base salary for this position is $70,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.You will also be eligible for the following benefits:15 PTO Days, 10 legal holidays, and sick daysComprehensive Medical, dental, and vision plansWill match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plansCommuter benefits and a corporate discountsDevelopment opportunities through the LinkedIn Learning platformFriday happy hour, "Summer Fridays", and free snacks and beverages in the officeYear-round corporate athletic leagueCasual work environment, team building, and other social eventsInterview Process:Meet your Guidepoint Recruiter!Initial Candidate ScreenMeet the Guidepoint Teams!Hiring Manger InterviewMock Assessment (Role Dependent)Complete a simulated client request and gain more insight into the roleInterview Process OutcomeAt Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

Created: 2025-02-17