Executive Office Manager and PA to GM/AVP

Executive Office Manager and PA to GMAVPMandarin Oriental New York is looking for an Executive Office Manager and PA to GMAVP to join our Executive Office.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa ; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.About the jobBased at the Mandarin Oriental New York within the Executive Office in New York City, the Executive Office Manager and PA to GMAVP is responsible for managing the day-to-day operations of the Executive Office. The Executive Office Manager and PA to GMAVP reports directly to the General ManagerArea Vice President.As Executive Office Manager and PA to GMAVP, you will be responsible for the following duties: Administrative support of daily GM task Update and optimize daily GM work schedule Update and maintain GM contacts Assist with daily GM correspondence of emailsocial mediaphone Assist with GM's guest relation duties when needed Assist with GM's representation throughout when needed Assist with PPT and Excel sheet presentations, reports, and other documents Assist with all work and private travel arrangements Assist with ad hoc project work which will be defined throughout the year with clear project tasks and timelines Assist with managing maintenance of Executive office Assist on ad hoc basis with other EXCO members urgent tasks e.g. HM DOFB tasks Assist with season tasks e.g. gift card sales Assist with daily business related research Assist in sharing EXCO communication throughout hotel Serve as liaison between the Executive Office and other departments Work closely with People & Culture on colleague events As Executive Office Manager and PA to GMAVP, we expect from you: Strong writing, proofreading, and verbal communications skills Flexible work schedule - as per GM's need which may include SaturdaySunday and early AM or late PM work - all when needed and as agreed verbally on a need basis with GM Excellent proficiency with Microsoft Office, specifically PowerPoint, Excel, and Word Have a minimum of 3 years' experience in similar position, preferably in luxury environment Excellent organization and time management skills Must have excellent attention to details, and extensive service knowledge Able to multitask and prioritize tasks in a fast-paced environment Strong leadership and interpersonal skills Able to maintain confidentiality of sensitive information Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Salary and Benefits: Salary $80,000-$85,000 yearly A competitive benefits package, including health, dental and vision, 401(K), etc It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.We're Fans. Are you?

Created: 2025-02-17