General Manager

Job DescriptionThe General Manager is the senior representative for ABM, on a full time basis at the Minneapolis-St. Paul Airport, responsible for the administration and operation of the public parking facilities in accordance with contract provisions between the airport and ABM.Responsible for those client facilities and personnel under his her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned budgetary and profitability of responsible accounts is realized.Pay: $105,000 - $115,000 salaryThe pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.You may be eligible to participate in a Company incentive or bonus program.Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & ManagementSpecific Duties Essential Job Functions: Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements. Plan, organize, direct and evaluate the required practices, programs, and activities of all the ABM administrative, supervisory, cashier, attendant and other personnel engaged in operating the facilities. Abide by and ensure adherence to established policies, rules and regulations, and procedures of ABM and the Client as applicable to the facilities. Maintain close and proper liaison with the Client on day-to-day operational problems and assure cooperation of ABM staff with authorized representatives of the Client. Originate and enforce standards regarding parking employees' personal appearance and demeanor to assure a professional, first-class operation. Responsible for the preparation and evaluation of the monthly billing and providing the required management reports as directed by the Department of Aviation and its Finance Department. Maintain a petty cash account, which is to be used for purchases to ensure a smooth, uninterrupted parking operation as well as authorize and approve the purchase of supplies, services and materials associated with the administration and operation of the facilities. Assure the timely submission of required operational and administrative reports to designated Client management and the Regional Manager regarding pertinent parking operations activities and revenues generated. Oversee all administrative activities carried on by subordinate personnel. Assure cooperation and communication with Client Staff regarding equipment malfunctions, conditions and maintenance requirements on a timely basis. Establish and maintain an on-going daily maintenance log, indicating location, date, and time of notification. Responsible for the submission of a yearly operational budget, requesting funds for all phases of the parking facilities operation directly controlled by the Contractor. Provide a budget analysis and substantiate each item's increase or decrease from the prior year. Conduct unannounced personal inspections at various times, to observe and evaluate performance of subordinate personnel in fulfilling service standards. Conduct facility inspections on a frequent basis, advising the client of any required needs to preserve the safety and appearance of the facilities. Be responsible for compliance with all U.S. Government, State and City requirements, codes and statutes regarding employment and equal employment opportunities. Be responsible for analyzing operational activities and make recommendations to the Aviation Department. Responsible for recruiting, hiring and training of all employees in hisher area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner. Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards. Ensure that duty managers and supervisors are properly trained and understand their assigned duties. Ensure that payroll is prepared and transmitted in an accurate and timely manner. Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately. Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards. Miscellaneous duties as assigned.Supervisory Responsibilities: Supervisors, Field Employees.Other:Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual may be required to stand and walk for 23 or more of the work shift. Individual may be required to talk, hear and use hands to handle or feel for 23 or more of the work shift. Individual may be required to lift up to 25 pounds for up to 13 of the work shift. Required to work different shifts as neededWork Environment: The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment has a moderate noise level.Specific Job Knowledge, Skill, and Ability: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described are representative of the knowledge, skill andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language Skills: Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to interpret P&L and budget spreadsheets. Knowledge of Excel. Math Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Employee must comply with all guidelines and policies set forth in the ABM Employee Handbook. These policies include, but are not limited to the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. MINIMUM REQUIREMENTS *Education: Bachelor's degree or equivalent work experienceSkills Experience: 3 or more years management experience preferred Previous aviation industry experience preferred Excellent communication and leadership skills Budgeting, expense control and scheduling experienceOverall: Must meet all requirements to receive required airport badge, including the successful completion of a background check and drug test. This job description is subject to change at any time at the discretion of management.About UsABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.ABM directs all applicants to apply at ABM does not accept unsolicited resumes.

Created: 2025-02-17