Account Manager

Meet GTVWe're modernizing in-store marketing to help brands and retailers reach shoppers. Our platform makes it easy to run digital advertising campaigns throughout the physical grocery store.Our team enjoys the complexities of a product that's both physical and digital and balances the needs of retailers, brands, and agencies. We're founder-led with Series B funding and values that prioritize ownership, growth, transparency, and partnership.Here are the problems you'll be solvingThe Account Manager role at Grocery TV is a key position within the RevOps team, responsible for managing the entire sales planning process from new opportunity to deal close. The ideal candidate will have 2-3 years of experience in digital media planning, strong technical skills, and the ability to work cross-functionally with various teams including Media Sales, Marketing, Data, and Finance. Key responsibilities include overseeing the RFP process, implementing packaging and pricing strategies, and ensuring seamless campaign execution. This position offers growth opportunities within a rapidly expanding team and provides exposure to multiple areas of the business.ResponsibilitiesOwn the sales planning process, and improve it over time by working closely with the Rev Ops Team Lead and the Head of Media Sales.Oversee the RFP process from proposal generation to order entry, using internal and external templates while managing time and internal deadlines to meet plan due dates.Work with cross-functional teams including Media Sales, Marketing, Data, and Finance, on client proposals, presentations, requests, and contract management.Work with Ad Ops to ensure seamless campaign handoffs, execute campaigns, manage reporting, and handle client requests.Implement packaging and pricing strategies by working with the Rev Ops Team, including pulling available inventory and recommending ad placements based on client objectives.Prepare, attend, and follow up on customer meetings by working closely with media sellers to review relevant industry and account-specific information.Ensure the CRM is accurate and up-to-date by working with the Rev Ops Manager and Media Sales team.Own Management of Sales Planning Tools including external media buying platforms and explore potential new tools to drive team efficiency.Provide backup customer support for the Media Sales team as needed.Handle campaign revisions, including incremental opportunities, optimizations, make-goods, and cancellations.Support a dedicated book of business, including all customer communication, sales planning, and campaign reporting.Growth opportunitiesYou'll play a key role in shaping the expansion of the sales planning team as our media sales team grows and requires support from multiple sales plannersYou'll join our sales team on their customer meetings, get to know our customers, and learn how we sell media campaigns at Grocery TVYou'll work closely with individuals across the company and learn about Rev Ops, Media Sales, Marketing, Data, and Finance.QualificationsYou have 3-5 years of experience in digital media planning andor account management experience, both pre-sale and post sale experience.You have experience in customer facing roles and Experience with client-facing roles and enjoys being out in client meetings and eventsYou are a skilled communicator, knows how to share updates and progress effectively with internal teams, and is comfortable communicating tactfully with external clientsYou're proficient with CRMs (Hubspot), spreadsheets (Google Sheets), and BI tools (Looker)You have an analytical mind, strong quantitative skills, and high attention to detail.You're a strong project manager that communicates proactively and consistently delivers.You're organized, have a proven history of meeting deadlines and manage to stay composed even in the face of shifting priorities.You're self-driven, resourceful and comfortable operating in a startup environment, and have high ambitions to grow your careerBonus: You're passionate and knowledgeable about the grocery industry and retail pensationAs a part of our commitment to transparency, we use a market-based formula that provides consistency across roles & experience levels and publish all of our compensation data internally for our team.We're open to a range of experience levels for this position. Here are the annual salary for this role. IC 3: $115,000In our initial conversation, we'll discuss what level best aligns with your terview Flow1. ApplyApply and look for a response from our team about the next steps.2. Intro interview with people teamOur recruiter will give you a call to learn more about you and answer any questions you might have about our team or the role.3. Technical Interview with hiring managerThis will be a high-level conversation with your future manager. You'll meet with them to dive into the details of the position and your experience.4. Technical interview with the hiring teamWe'll dive deeper into your technical abilities by meeting with your future teammates and completing a collaborative technical assessment.5. Values interview with collaborative teamsChat with two people who work collaboratively with your role to give us a clear idea of how you'll work with others.6. Leadership interviewLast but not least, you'll meet with one of our co-founders to make sure your values and career goals align well with our team.Benefits and PerksOur environment prioritizes collaboration, respect, and partnership. One of the ways we show that to our team is through our benefits program.We were #871 on Inc. 5000's 2023 list of the fastest growing companies.We were named Best Startups Places to work for in 2024 & 2025 by Built In for both Austin and New YorkWe were named Best Place for Working Parents in Austin in 2023 & 2024.100% paid medical, dental & vision benefitsStock optionsGenerous time-off programs (including 16 weeks of parental leave)Transparent with financials, salaries, promotions, and moreFlexible work scheduleCasual office attireDaily in-office meal stipendTwice a year summitsReady to start?To connect with our team, complete our quick application, and we'll be in touch soon.Feeling imposter syndrome? Reach out to us!We're happy to help you better understand the role and what we're looking for.

Created: 2025-02-17