Gender-Related Services Case Manager (Correctional ...

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at and stay connected on nycHHC or Health + HospitalsCorrectional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.Job DescriptionPurpose of Position:Under direction of the Gender-Related Services Director, the Case Manager will provide reentry support to all women in RMSC, not already served by discharge planning services. The Case Manager will conduct intake assessments in order to develop individualized transition plans with a focus on continuity of care in the community.The position is located on Rikers Island in the Rose M. Singer Center (RMSC).Examples of Typical Tasks:Meet with assigned patients to introduce services and complete intake assessments.Meet with patients in clinic andor housing area to complete interview and obtain consents. Assist with Medicaid applications and obtaining necessary patient consents as needed.Create individualized transition plans for each patient according to the patient's goals and needs.Tasks may include, but are not limited to: Coordinating medical appointmentsEnsuring medications are called into a pharmacyIdentifying housing resourcesFacilitating referrals to community-based organizations.Conduct follow-up visits with assigned caseload as related to developing a transition plan and reviewing prior to plete documentation in electronic medical records system (CHER); scan and upload relevant consents and documents.Serve as conduit between patient and clinical court advocates; Assist as needed with obtaining consents, relaying information, and other tasks. Attend weekly team rounds and participate in patient case conferences with other discharge planning program staff.Prepare patientscases to discussComplete assignments generated from team discussion; follow-up with supervisorAdditional tasks and projects as requested by Program Manager andor Director of Special Populations (may include, but not limited to: research, developing materials, didacticstrainings). Departmen Preferences:4-year college degree; Preference for degrees related to human service (e.g. psychology, sociology, criminal justice, social work) One or more years' experience providing direct case management services to individualsDemonstrated commitment to care for vulnerable patients Demonstrated career Interest in issues in women's issues, LGBTQI+ issues, health advocacy, compassionate release policy, andor incarcerationFamiliarity with Excel, electronic medical records and other relevant software Prior experience working in jail system strongly preferred; court system or other criminal justice arena consideredMinimum Qualifications1. A four-year high school diploma or its educational equivalent and four (4) years of satisfactory full-time experience providing direct counseling, guidance, crisis-intervention or information and referral services for inmates of a correctional facility, substance abusers or a similar client population; or 2. Education and experience equivalent to "1" above. Thirty (30) semester credits from an accredited college will be considered equivalent to one (1) year of the required experience. However, all candidates must have a four-year high school diploma or its educational equivalent and at least one (1) year of experience as described in "1" above.If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or mail your resume, noting the above Job ID #, to:NYC Health + Hospitals Correctional Health ServicesTalent AcquisitionHuman Resources Department55 Water Street, 18th FloorNew York, NY 10041Attn: Talent AcquisitionIf applying online, please include your cover letter in the same file attachment with your uploaded resume.NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Created: 2025-02-17