Technical Manager- Cytopathology- Hospital of the ...

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?The Department of Lab-Path Medicine at the Hospital of the University of Pennsylvania is seeking a Technical Manager in Cytopathology to join the team: Summary: The incumbent's primary responsibility is to manage the daily technical and administrative functions of their individual laboratory section(s); ensure compliance with institutional and laboratory policies and procedures; evaluate and recommend technical methods based on clinical and financial parameters; ensure that written and approved technical procedures and documentation are maintained for each determination performed; manage personnel, and all fiscal affairs. Responsibilities: Technical Services: With Medical Director, sets strategic direction of section Approvesdevelops standard operation procedures Monitors pre-analytical, analytical, and post analytical phases of test systemsPeriodically reviews the range and types of tests offered to ensure laboratory services remain supportive of advances in clinical laboratory testing systems Keeps abreast of technical development in area of specializationActs as a resource person for the section's services Maintains technical ability and knowledge required to supervise the performance of any procedure in the section Assumes overall responsibility for the formulation and monitoring of aQuality ControlQuality Improvement program Takes responsibility for staff errorsOversees and resolves test system problems for all assays through instrument troubleshooting, assessing operator performance, and monitoring trends in patient data and quality control data to determine proper instrumentmethod performanceEnsures enrollment in appropriate Proficiency Testing programs which meet federal, state, and accrediting agency requirements Manages the entry of results into appropriate database for all proficiency testing resultsMonitors workflow and workload within the sections adapts operational plan accordingly in a timely mannerAssists clinicians and researchers in utilizing lab services in support of special projects and research protocolsMeets with clinical research sponsorsauditors to review lab service support for various clinical trialsManages and eliminates process workaroundsAssures equipment is maintained with appropriate documentationFollows manufacturer's guidelines and routine preventive maintenance schedules for all equipment in the sectionsAssumes bench responsibilities when required Maintains competency in all technical aspects of the section Is able to perform, troubleshoot, and explain each test procedure currently performed in the sectionPerforms teaching functions with residents and Medical Laboratory Science Students Regulatory Compliance: Works with the Division's Quality Assurance manager in functioning as liaison to accreditingregulatory agencies in preparation for inspections, site visits, documentation of compliance, deficiency corrections, status changes and licensing renewalsMaintains an updated database related to Federal, State, and local government agencies and professional accrediting agencies' regulatory requirements impacting lab operations including: AABB, CMS (Center for MedicareMedicaid Services), DOH (Appropriate state Dept. of Health), DOH (Bureau of Laboratories), CAP (College of American Pathologists), CLSI (Clinical Laboratory Standards Institute), FDA, FACT, TJC (The Joint Commission), OSHA (Occupational Safety and Health Act), NRC (Nuclear Regulatory Commission), DEA (Drug Enforcement Agency), DOT (Dept. of Transportation: Shipment of Hazardous Material)Ensures that all quality control, instrument records, test records, and other documentation are maintained in a manner which complies with all regulatory requirements Ensures that review of department operating policies and processes are performed within required time limits Monitors and participates in department efforts to maintain a safe working environment through development of safety policies, ongoing surveillance of environment and work practices Ensures deficiencies noted are corrected. Fiscal Management: Enters annual budget in Hyperion and works with the Administrative Director to reach department goalsWorks with Administrative Director to coordinate and collate department(s) annual capital, payroll, and non-payroll budget projectionPrepares appropriate justification andor ROIs for new program or replacement item fundingReviews monthly expense reports and variance reports and devises strategies for minimizing expense variances by taking corrective action to resolve unfavorable budget variancesDevelops and maintains updated database of costtest for all tests performed in the laboratory sectionReconciles monthly financial reports with monthly workload volume reports to ensure appropriate billing Manages inventory through reagent utilization analysisCollaborates with management to establish competitive pricing for business development by reviewing competitor pricing and recommending adjustments as neededPlans overall staffing levels and schedules within approved budget Controls and oversees purchasing of supplies for the sectionAssures patient charges are processed accurately Staff Development: Ensures all staff involved in moderately complex or highly complex testing meet personnel qualification requirements as defined by federal, state, and accrediting agency regulationsEnsures that staff have completed the annual competencies required to meet regulatory complianceCompletes annual performance review for all individuals under hisher supervisionMentors and provides opportunities for team members to develop existing and new competencies through routine and on-going coaching and feedbackGuides team in fostering an environment that supports diversity and promotes trust, integrity, and high performanceEnsures completion of UPHS mandatory health screenings, annual training programs, and performance evaluations for all employees Collaborates with Human Resources in staff recruitment processConducts regular staff meetings to share information, solicit feedback, and build productive relationshipsPlans and coordinates continuing education programs designed to maintain and increase the technical skills and knowledge of self and assist staff to reach full potentialContinuously communicates to staff the importance of patient satisfaction, quality of care, and sound financial performance Effective and timely performance management that clearly defines work expectations, recognizes and rewards individuals for a job well done, and addresses performance issues immediately and directlyMeets regularly with Administrative DirectorEnsures that reports and other deliverables are accurately submitted on a timely basisActs as a role model for staff by supporting management's position, containing and preventing rumors, controlling dissention, promoting patient and staff relations, and displaying pride in workOversees the training of new employees assigned to the section Credentials: CT (ASCP) or other equivalent certification (Required) Education or Equivalent Experience: Associate of Arts or Science in biological and chemical sciences or related healthcare field (Required) Bachelor of Arts or Science in biological and chemical sciences or related healthcare field (Preferred) Must meet requirements as a general supervisor under CLIA-88 (Required) Additional education andor training in Management or Lab Management (Preferred)5+ years of experience managing high volume clinical labs while meeting superior customer satisfaction expectations (Preferred)We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Live Your Life's WorkWe are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Created: 2025-02-17