VP - Software Development and Digital Transformation

Who we Are Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.7+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with watergaselectric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the watergaselectric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an 'Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination andor harassment. We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location. Certain roles have the opportunity to earn generous commissions or performance-based bonuses, ensuring your hard work and success are recognized and rewarded. Position SummaryReporting to the CTO, the VP of Software Development and Digital Transformation will provide strategic leadership and oversight across multiple functions within the technology department, focusing on custom software development and digital transformation initiatives. This leader will champion Agile methodologies, modern software development practices, and emerging technologies to deliver innovative, scalable, and secure solutions that drive business growth and enhance customer experiences. As a member of the IT senior leadership team, the VP will play a key role in shaping the organization's technology strategy, making investment decisions, and fostering a high-performing, collaborative, and results-driven culture. This individual will lead efforts to modernize the company's software platforms, streamline development processes, and enable digital transformation to support organizational objectives. This is an exciting role for someone who wants to lead transformative software development initiatives and drive digital innovation, positioning the organization for long-term success in a dynamic and competitive market.This position is based in our Chicagoland office in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) presence is required. Business needs may also require in office time and M & F when needed. Responsibilities Include but Not Limited To:Provide leadership and oversight for software development teams responsible for custom applications, workforce optimization systems, and digital transformation initiatives. Lead Agile software development teams, ensuring the successful adoption of Agile practices to deliver high-quality solutions that meet business needs efficiently and effectively. Drive modernization efforts, including the adoption of cloud computing, SaaS solutions, DevOps practices, and MEANMERN stack technologies, to enhance scalability and efficiency. Oversee the design, development, and delivery of software solutions leveraging technologies such as MongoDB, Express.js, Angular, React, and Node.js. Foster a strong customer-centric mindset within the technology teams, partnering with business stakeholders to identify opportunities for innovation and maximize return on investment. Define and implement modern development practices, including CICD pipelines, microservices architecture, and API-driven integrations, to ensure efficient delivery and maintainability of software solutions. Identify, assess, and mitigate risks related to software development and delivery, ensuring successful project outcomes and operational stability. Define and track key performance indicators (KPIs) to measure team productivity, project success, and overall value delivery, while fostering accountability and a results-driven culture. Manage vendor and system integrator relationships, negotiate contracts, and ensure the cost-effective delivery of technology solutions. Collaborate with QA and project management teams to define release schedules, minimize technical debt, and ensure quality standards across all deliverables. Promote a culture of continuous learning, improvement, and innovation within the software development teams. We're Excited If This Is YouExperience And Qualifications For This RoleBachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience required, advanced degree such as MS or MBA preferred. 15+ years of experience leading the design, development, and implementation of complex enterprise software solutions, including custom application development and digital transformation initiatives. 7+ years in engineering leadership roles, including coaching and mentoring second-level managers. 5 + years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay.Extensive experience managing Agile software development teams, with a proven track record of successfully delivering software solutions using Scrum, methodologies. Strong technical expertise with the MEAN and MERN stacks, including hands-on experience with MongoDB, Express.js, Angular, React, and Node.js. Proven success in leading cloud adoption, SaaS implementations, and DevOps practices, including CICD pipelines, infrastructure-as-code, and automated testing frameworks. Hands-on experience with Salesforce Sales and Service CRM, Amazon Connect, custom application development, and emerging technologies such as AIML and advanced analytics. Exceptional leadership and communication skills, with the ability to inspire, motivate, and guide cross-functional teams in dynamic and fast-paced environments. Strong problem-solving and decision-making abilities, with a focus on driving innovation, adapting to change, and delivering measurable business outcomes. Computer Skills Needed to Perform the JobUnderstanding of ETLCloud Infrastructure Experience in Tableau, Looker, or other BI toolEducationBS or MS in Computer Science or equivalent work experience required.MBA (preferred)Certificates, Licenses, RegistrationsSAFe Agile Certified or PMI Agile Certified Practitioner (PMI-ACP) (Preferred)Experience Managing Software Teams developing on MEANMERN stack.We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $220,000 - $290,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target. Our benefits include but are not limited to: healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.Join our SUPER Team and Enjoy Amazing Benefits! Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy. Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage. 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan. Defined Contribution Arrangement:25% of employee annual income contributed to your retirement plan, yearly up to 7,875 dollars. Generous Paid Time Off: Take the time you need to recharge and relax. Education Assistance Program: Invest in your growth and development with our support. FSAHSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses. Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being. Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected. Competencies Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that heshe sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent hisher own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in hisher team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Confronting Direct Reports - Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.*No external recruiter or agency callscommunication will be accepted. Qualified candidates should apply online.

Created: 2025-02-17