Front Desk Receptionist (Bilingual)

Company DescriptionCelebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and "caring for the community" by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC:We Pay Down Your Student Loans!Productivity BonusMedical, Dental, and Vision Insurance is Paid for by NYPCC 100%Paid Time Off and Company Paid HolidaysAnnual Rate Increases403B Retirement Plan with Match!Professional Development through NYPCC AcademyAmazing Workplace CultureJob DescriptionGeneral office responsibilities (answer phonestake messages, scan, fax and copy, etc.)Schedule appointmentsGreetdirect clients and visitors upon arrivalCheck clients in and out on electronic health record systemFile documents in patient chartsCoordinate drop-offs and pickups of transportation servicesProvide support to the clinical team and chart maintenanceMaintain confidentiality and comply with HIPPA regulationsPerform other related duties as assigned by the Office Manager and Program AdministratorQualificationsMust be Bilingual in English and SpanishHigh School Diploma or equivalent is required1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is requiredMust be proficient in MS Office (Outlook, Word, and Excel)Must have the ability to learn new softwarePossesses the personality and demeanor to work with difficult clientsMust be detail-oriented and have the ability to multi-taskMust be a team playerThrives under pressure in an outpatient client environment1 form of picture ID (non-expired)Unexpired passport: ORDriver's License AND Social Security Card; ORState ID Card AND Social Security CardAdditional InformationThe ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCCHas the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalismCan develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and proceduresNYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.Salary: $19.00-$23.00 per hour NYPCC is an Equal Opportunity Employer

Created: 2025-02-17