Client Collections Specialist

Job Type Part-timeDescriptionCLIENT COLLECTIONS SPECIALISTOverview of IOR Global ServicesIOR Global Services ("IOR") is a leader in the rapidly growing market for global mobility and talent management solutions. For over 40 years, IOR has provided premier support services for employees and families on international assignments. We partner with clients to help their employees work more effectively across cultures and advance their global talent. IOR's businesses include Destination Services, Language Training, Intercultural Solutions. Job SummaryThe Client Collections Specialist is primarily responsible for supporting the IOR Accounting Department with Collections functions and assists with other Accounting functions as needed. This is a part-time position (15-20 hours week) based out of our Rosemont, IL office with an immediate start date. The position reports to IOR Global Services' Head of Accounting.RESPONSIBLITIESCollectionsSupport Senior Staff Accountant with collections for outstanding invoices to minimize DSO and ensure receivables are paid in a timely mannerAssist in recording debit activity into QuickBooks, focusing on Deposits from clients and customers in the form of ACH, Check, or Wire paymentsReconcile and send clients monthly Past Due StatementsAssist in the resolution of payment discrepancies with clients in collaboration with the Global Client Solutions (GCS) team Process and reconcile client accounts in accordance with clients' needsMaintain and develop relationships with clients, GCS team, and internal operations to resolve invoicing issues in relation to clients billing rulesUpdate weekly AR reporting for internal analysisMisc.Administrative duties such as filing, processing forms, database information, vendor organizationAssist with Advance Payment processing and other Accounting tasks as neededRequirementsQUALIFICATIONSExcellent organizational skills, conscientious, detail-oriented and thoroughStrong aptitude for numbers, spreadsheets and financial reports Team player; willing to assist with a variety of dutiesAbility to speak to clients in a professional mannerDisplay positive attitude and enthusiasmStrong communication skills, both written and verbalIndependent worker who needs little direction to accomplish tasks under strict deadlines. Able to work under pressure and prioritize multiple tasks that occur simultaneouslyEducation & SkillsProficiency in all facets of QuickBooks OnlineTech savvy; fluent in MS Office Suite (Word, Excel, Outlook); ability to learn IOR's program management system (Assignment Pro)Associate's degree or equivalent in accounting or business-related degree preferredPERFORMANCE MEASURESTimely client communications and accurate recording of communicationsTimely data entry into Quickbooks OnlineMaintain good relationships with the internal IOR team and outside representatives from all areas

Created: 2025-02-17