Floor Manager | Iconic Brand | NYC

A distinguished hospitality brand known for its exceptional service, quality, and ambiance is seeking a new floor manager. This opportunity is perfect for you if you aspire to be part of an expansive, acclaimed business that distinguishes itself in all facets. This brand and its restaurants provide memorable experiences that create lasting memories and credit their success to the teams that have contributed to their growth and reputation today.The Floor Manager shall oversee the daily operations of the expansive dining room, ensuring exceptional service, coordinating the staff, and managing guest relations. This position necessitates strong leadership capabilities, meticulous attention to detail, and the capacity to sustain a polished and professional atmosphere within a high-volume and high-end dining environment.Responsibilities:- Oversee daily operations of the floor, ensuring smooth and efficient service- Provide exceptional customer service, addressing any concerns or issues that arise- Assist the manager in training and supervising staff members- Handle cash transactions and maintain accurate cash handling procedures- Collaborate with the kitchen staff to ensure timely and accurate food preparation- Maintain cleanliness and organization of the dining area and restrooms- Monitor food safety practices and ensure compliance with health and safety regulations- Coordinate catering events and manage food production for large groupsQualifications:- Previous experience in a customer service role, preferably as an assistant manager or floor manager with high volume and fine dining settings- Strong cash handling skills and ability to reconcile cash registers accurately- Knowledge of kitchen management practices and food safety regulations- Excellent communication and interpersonal skills to effectively interact with customers and staff members- Ability to multitask and prioritize tasks in a fast-paced environment- Strong organizational skills to maintain cleanliness and orderliness of the dining area- Flexibility to work evenings, weekends, and holidays as requiredBenefits:Health Insurance Employee discountFlexible schedulePaid time offVision insurance

Created: 2025-02-17