Manager, Account Manager | Large Accounts

About RampRamp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.About the Role You will be a front-line manager to a group of 5-8 experienced Account Managers, covering our Large Accounts (Enterprise) Segment, amongst the largest 5% of Ramp's customer base. You will be responsible for 1:1 coaching and mentoring, as well as developing strategy and working closely with leaders across Sales, Marketing, Operations, Risk, Product, and the Executive Team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp's upmarket Account Management motion.What You'll DoSet and maintain a high-performing culture and morale by managing a group of exceptional 5-8 Account ManagersEngage frequently with key customers and become deeply embedded in customer relationships with top accountsOversee the daily activities and quota performance management of individual Account Managers to ensure key performance metrics are metEnsure the team exceeds spend activation, product activation, retention, expansion, and customer health goalsReport on team performance and forecast to senior leadershipHire and train new Account Managers on Ramp's product, buyer personas, competition, and tools through various methods (ie. role-plays, game film)Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, diving into customer call feedback, and leading enablement sessionsImprove team output and efficiency over time by optimizing systems and processesRepresent the Account Management team cross-functionally with leaders of other departmentsWhat You'll Need Minimum of 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of successAt least 2 years experience at a Mid-MarketEnterprise levelCross and upsell experience is a plusMinimum of 3 years of experience building and leading account management teams focused on larger clients (500+ employees) with a proven track record of exceeding goalStrong preference for experience in the FintechFinanceERP space selling to CFOs and finance functionsPrior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companiesA passion and excitement for hiring, with a thoughtful approach to team planning and developmentAbility to articulate contractual, technical, and financial value points to customers, including executive leadersStrong track record of negotiating, structuring and executing complex sales agreementsProficiency in data analytics tools (ie. Salesforce, Looker, and Excel)Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiencyStrong collaboration and influencing skills, demonstrated through excellent communication and presentation skillsNice-to-Haves FintechFinanceAccountingERP knowledge and experience a strong plusExperience at a high-growth startupBachelor's degree from an accredited universityFor candidates located in NYC or SF, the pay range is $250,000-$340,000. For candidates located in all other locations, the pay range for this role is $230,000-$320,000.Benefits (for U.S.-based full-time employees)100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SFPet insuranceOther noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Created: 2025-02-17