Evening Restaurant Manager

COMPANY: Chick-fil-A BolingbrookPOSITION: ManagerSTATUS: Full Time (35-45 hoursweek)AVAILABLE SHIFTS: Opening Day Afternoon ClosingCOMPENSATION: Up to $21.00hourBENEFITS: Health Dental Vision 401k, $2500 scholarship, free food, catering discounts, cash bonuses, flexible schedule, paid training, incentive programs, tuition assistance, Sundays off!LOCATION: 245 N. Weber Rd., Bolingbrook, IL, 60490 JOB CATEGORY: ManagementJOB SUMMARY: Chick-fil-A Bolingbrook is looking for talented, energetic, and enthusiastic individuals who have a passion to serve and lead others. Leading at Chick-fil-A is more than just a job, it's an opportunity. Managers will undergo a six week in-restaurant paid training program to gain personal and professional experience that goes far beyond serving a great product in a friendly environment.JOB REQUIREMENTS:Available to work 5-6 days and 35+ hours per week including Saturdays. Chick-fil-A is always closed on Sundays.Can balance work and personal life, leaving personal business outside the restaurant while maintaining a healthy focus on business operations, team morale, and cultureDemonstrate a strong capacity to grow, learn, and educate the team on new products, systems, and processes.Positively influence cleanliness, quality, & safety standards in food preparation & service areas in accordance with sanitary procedures and standards that meet or exceed all federal, state, & local regulatory guidelines.Perform in various positions such as production manager, service manager, point of sale manager, and manager on duty Maintain a calm and respectful demeanor, especially during peak periods, to preserve a consistent experience for our guests and team members.Engage with guests by anticipating and responding to their needs through clear and pleasant communication.Implement decisions and strategic business objectives from the director team and the OwnerOperator.Ensure team members are consistently coached and motivated to follow all Chick-fil-A policies and procedures.Assist with shift management: breaks, communication, call-offs, discipline, reward & recognition.Conduct daily team huddles and shift setups to provide a goal, vision, and expectations for the day.Consistently coach and mentor team members on restaurant procedures and Chick-fil-A best practices.Empower, encourage and provide honest feedback to team members on a daily basis.Ensure all team members on shift are aware of the plan, goal, and vision for the day.Oversee team member contests and recognition during shifts.Ensure portions are correct and meet weight and presentation expectations.Protect the customer experience by ensuring packaging, food presentation and quality is top level.Ensure store is neat, clean, and organized at all timesBe an advocate for improvement in speed, cleanliness, accuracy, and customer service.Appropriately handle customer requests and facilitate customer recoveryEnforce disciplinary system and violations of the Team Member Policy Handbook.Optimize food cost and labor cost best practices and work to achieve constant, consistent improvement.ESSENTIAL QUALIFICATIONS:EDUCATION: High school graduate or equivalent. Additional education or experience in the hotel, restaurant, or quick-service industry is a plus.EXPERIENCE: One year or more prior experience in hospitality, retail, hotel, restaurant, or quick-service industryESSENTIAL FUNCTIONS:Cash handling: FrequentlyWork outside: Occasionally Stand: Constantly Walk: Constantly Sit: Occasionally Lift carry 10 lbs or less: Constantly Lift carry 11-20 lbs: Constantly Lift carry 21-50 lbs: Frequently Lift carry 51-100 lbs: OccasionallyESSENTIAL QUALITIES: Teachable spirit Willingness to provide REMARKable hospitality experiences for our guests Team-oriented, focuses on others before self Has a "guest first" service mentality Works with a sense of urgency in a fast-paced environment Ability to multi-task and communicate well with others Takes initiative and positively contributes to the work atmosphere and operating environment Treats others with honor, dignity, and respect Character - Aligns with Chick-fil-A values Chemistry - Servant leader, relationship builder, results focused Competency - Problem solver, commitment to excellence, earns trust

Created: 2025-02-17