Front Desk Receptionist

A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.Position Summary:As the Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and the level of customer service our patients receive. Being the first point of contact for our patients, you will greet them, collect their demographics, answer questions, schedule appointments, and verify insurance information. You will also oversee and execute everyday administrative tasks to ensure that the medical office runs efficiently.Job Duties & Essential Functions:Answer phone calls, emails, and in-person inquiriesCommunicate with patients to schedule appointmentsGather and track medical information from patientsOrganize and input data into electronic health recordsInquire and process patients' health insuranceSupport office with administrative and secretarial tasksCommunicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplishedUnderstand and maintain HIPAA regulationsObtain prior authorization for any patients having in-office procedures.Ensure the reception area is well maintained.Special projects and other duties may be assigned as needed.Required Qualifications:High School diploma or equivalent requiredExcellent written, verbal, and listening skillsStrong interpersonal, time management, and organizational skillsAbility to work a flexible schedule, including weekendsAbove average customer service skills and the ability to remain calm in stressful situationsPreferred Qualifications:Prior experience in the medical field highly desirableWork Schedule:Rotating Schedule - including days, evenings, and weekendsSalary Range: $22.00Benefits:We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:MedicalDentalVision InsurancePrescription Drug CoverageCompany Paid Term Life Insurance & Long-Term DisabilitySupplemental Insurance BenefitsEmployee Assistance Program (EAP)Retirement Plan - 401(k)Paid Time Off (PTO)Paid HolidaysCareer Development Programs* All benefits are subject to eligibility requirements.Equal Employment Opportunity Statement:SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at

Created: 2025-02-17