Automotive Warranty Administrator Porsche

Job Summary:Porsche Woodland Hills is seeking a Warranty Administrator to join our team. The ideal candidate will perform a wide range of administrative and office support duties associated with vehicle warranties. Ensuring the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting and following up on each claim. Compensation & BenefitsCompensation for this position is $25 to $35 per hour, paid semi-monthly. Benefits include health, vision, and dental insurance; vacation and holiday pay; and eligibility for company bonuses and incentives.ResponsibilitiesProcess all claims by next business day following RO close dateHandle and resolve all claim corrections and charge-backsEstablish and maintain relationships with the manufacturer's designated warranty representativesReview every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures of the company and manufacturerAnalyze problems, identify trends and develop strategies for maximizing claim process Check each repair order against the vehicles service history to avoid duplicate claimsProvide a weekly report to the service manager regarding claim statusReport any fraudulent manipulation of warranty claimsConduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offsAssist service consultants in closing all open warranty RO'sAssist service consultants and technicians with any warranty questionsAssist with special projects, audits and reports as requestedReview and manage all aging schedules and reportsUnderstand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.Attend warranty training courses as neededRequirementsMinimum high school diploma or GED equivalentExcellent organizational, written and oral communication skillsAbility to work independently and maintain a high level of accuracy and attention to detailAbility to pass a background and drug screening Dealership experience preferred

Created: 2025-02-17