Assistant Store Manager

This position is for the retail location of The UPS Store - not the warehouse or corporate.The Assistant Store Manager helps the Store Manager run the day-to-day operations of the retail location. He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Store Manager and provided to the franchise owner. The Assistant Sales Manager is involved with profit loss, continuous improvement, service delivery levels, personnel management, and business development.The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), two to three years of customer facing retail store operations experience, strong supervisorymanagerialleadership skills, excellent computerinternetsoftware knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Store Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize pensation $40,000 to $45,000, depends on skills and experience with room for growth.RESPONSIBILITIES Helps with personnel management, which includes recruiting, training, scheduling, and coaching associatesSchedules work assignments and helps facilitate weekly or monthly staff meetingsMonitors, evaluates, and helps maximize customer service delivery and customer satisfactionAvailable to work weekends as requiredHelps develop and implement the store marketing programHelps manage store financials and prepareprovide reportingManages inventoryReviews daily employee timesheets and submits for payroll processingHelps oversee store maintenance, including cleanliness, safety, and organizationPerforms other duties as assignedSHIFTSMorningsAfternoonsWeekendsQUALIFICATIONS 2 to 3 years of customer facing supervisory experience in a retail settingAvailable to work weekends (Sat & Sun) as required.High school diploma or GED requiredAdvanced education degree, coursework, or tech school desiredP&L experience preferredStrong computer skills, including Microsoft Office and Adobe SuitesOutstanding phone skillsStrong customer service skills and abilitiesBENEFITSWe operate 10 stores which provides for excellent advancement opportunitiesFlexible hours with no late nights, stores close 6:30PM Monday - Friday, 5PM on Saturday and 3PM on Sunday.Sick PayInsurance; medical, dental and visionHolidays401K Retirement Savings Plan with matchPaid TrainingEmployee DiscountsUniforms ProvidedFree Parking

Created: 2025-02-17