Assistant Store Manager

Job Type Full-timeDescriptionAbout Foxtrot:This is a new Foxtrot Market. We are committed to building a vibrant food community through the thoughtful curation of makers' products, fostering caring neighborhood connections, and providing the ease of shopping convenience. We're dedicated to supporting our teams and customers every step of the way, ensuring we do right by everyone involved.We're looking for folks who care deeply about community and connections, share our passion for food, and are driven by curiosity and a desire for growth & learning.About the Role:We are seeking an energetic and experienced Assistant Store Manager to join our dynamic team in a unique retail environment that blends high-quality merchandise with a vibrant caf experience. The ideal candidate will have a strong background in retail, restaurant, or hospitality management and be passionate about customer service, team leadership, and operational excellence.As an Assistant Store Manager you will be trained in all areas of our business and work closely with the Store Manager to oversee the day to day operations of the team and store. This role is a great opportunity for learning and development to other positions within the company, like a Store Manager. As a part of your role, you will be accountable for the following key responsibilities:Customer Service: Act as a shopkeeper and host, ensuring every customer has a positive experience. Lead by example and coach the team to deliver outstanding service, addressing customer inquiries and concerns promptly.Team Leadership: Assist in recruiting, training, and developing a high-performing team. Provide ongoing coaching and feedback, fostering a positive and collaborative environment. Set high standards for performance, professionalism, and customer engagement.Cafe & Coffee: Manage daily caf operations, ensuring high standards of food and beverage preparation, presentation, and service. Ensure compliance with health and safety ventory Management: Oversee inventory operations, including ordering, stocking, and merchandising. Maintain optimal inventory levels, particularly in the caf, and conduct regular audits to prevent loss.Operational Efficiency: Support the Store Manager in ensuring execution and improvement of all operational standards. Manage opening and closing procedures, financial reporting, and assist in developing strategies to drive business growth.The responsibilities and duties of this position described here are representative; this is not a comprehensive list and other duties may be assigned. RequirementsSkills & Experience:2-4 years of management experience in retail, restaurant, or hospitality.Proven ability to drive business performance and lead a successful team.Experience in inventory management and operational efficiency.Strong leadership and customer service skills.Knowledge of food and beverage operations, especially in a caf setting, is a plus.Excellent organizational, multitasking, and communication abilities.Enthusiastic, proactive, and solution-oriented.About Us & What We OfferAt Foxtrot Market, our values guide everything we do, from creating a fair workplace to offering competitive pay and great benefits. Here's a little more about our values and what we offer:Our Values:Lead with Taste: We're passionate about being the best.Be a Shopkeeper & Host: We hold ourselves to high standards and take pride in what we do.Create the Future: We're all about growing our company, community, and supporting each other.Enjoy & Share Joy: We believe in making even the smallest moments joyful.We're an Equal Employment Opportunity employer and are committed to building an inclusive and diverse team where everyone has the opportunity to thrive.When it comes to pay, we're all about fairness and transparency. We've set competitive pay ranges for each role based on what the job requires, and how much experience you bring to the table. Plus, we're always checking in to make sure everyone's being treated fairly and equitably.Along with competitive pay, here's what else we offer:Weekly payIn-Lieu Days for Holidays WorkedPaid time off (sick days and general use)Referral bonus programPre-tax commuter benefits (for transit and parking)Opportunities for career growth and advancementHealthcare benefits (Medical, Dental & Vision)Employee assistance program (free and available to you)Employer-covered Life & AD&D InsuranceAdditional offering of Short & Long Term Disability Paid Parental LeaveDaily perk: One free caf drink every day (yes, even when you're off!)Discounts: 40% off coffee, caf items, and prepared food; 25% off retail products*of course, certain program & eligibility rules apply

Created: 2025-02-17