Mental Health Counselor-L II

NYC Health + HospitalsMetropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Work ShiftsROTATING SCHEDULEJob DescriptionPURPOSE OF POSITION:Critical Time Intervention (CTI) is an evidence-based model designed to support patients with complex needs in achieving full and healthy lives. It focuses on promoting community integration, enhancing self-efficacy, and building a robust network of formal and informal supports. CTI teams conduct assertive outreach and engage patients with multiple behavioral health, medical, and social care needs, such as homelessness or justice involvement, with a particular focus on those who have had frequent contact with the healthcare system. The team supports patients during their transition from the hospital to the community, working to connect them with long-term, stabilizing resources. Ideal candidates for this role will be able to provide flexible patient-centered support in both clinical settings and in the field as needed.The CTI Social Worker, under supervision, and in collaboration with CTI staff, provides an array of social work services to CTI Team patients. The Social Worker will demonstrate a firm understanding of the personal challenges and systemic barriers experienced by CTI patients during significant life transitions. This Social Worker will demonstrate the willingness to engage and build alliances with others and have a strong sense and respect for the dignity and worth of all vulnerable patients. The nine-month CTI model will require a Social Worker that is invested in this phased treatment approach that will support our patients through this process. SUMMARY OF DUTIES AND RESPONSIBILITIES:Core Responsibilities (All of these duties can change at the Discretion of the Department Head or Supervisor). Manage an active caseload of patients and provide direct support through the CTI nine-month phased model of care.Conduct comprehensive patient intake assessments, including psychosocial evaluations, mental status examinations, safety assessments, and treatment plans.Identify and address high-risk behaviors (e.g., suicidality, substance abuse, violence, human trafficking) with appropriate interventions and escalation as necessary.Document all interactions and updates in the electronic medical record (EPIC) and other required HIPAA-compliant portals.Patient-Centered SupportProvide solution-focused, cognitive behavioral, and other evidence-based therapies to support patient wellness.Collaborate with patients' identified social supports (e.g., family, agency staff, community members) and integrate their input into assessments and treatment plans.Educate patients and their support networks about the CTI model and its phased approach to care.Actively participate in team discussions with multidisciplinary staff to coordinate care and amplify the patient's voice.CollaborationLiaise with other healthcare providers (e.g., inpatient units, CPEP, primary care) to ensure cohesive treatment plans and shared patient outcomes.Work closely with social and community agencies to connect patients with resources and services that support their overall well-being.Professional Development & ComplianceAttend required trainings, staff meetings, and interdisciplinary conferences to stay informed and maintain professional standards.Participate in performance improvement initiatives and staff committees to enhance program outcomes.Report suspected cases of child abuse or neglect to the appropriate authorities.Teaching & SupervisionEducate other professionals on social work principles and their application in patient care.Supervise social work students, volunteers, and auxiliary personnel as needed.Minimum QualificationsAssignment Level II1. Valid license and current registration to practice as a Mental Health Counselor issued by the NYSED and two (2) years of full-time, paid, professional experience providing direct client care in a behavioral health setting.If you wish to apply for this position, please apply online by clicking the "Apply for Job" button. NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs

Created: 2025-02-16