Engineering Manager - Exchange Team

The Democratic Data Exchange (DDx) is looking for an Engineering Manager to play a critical role in building and maintaining our data exchange platform that expands the Democratic and progressive data ecosystem by facilitating the real time, blind exchange of proprietary data with organizations, parties, committees, and campaigns. Reporting to the Chief Technology Officer, the Engineering Manager will serve as team lead for the DDx Exchange Engineering team, directly contributing to the culture and success of DDx by collaborating on the architecture and design of DDx software, overseeing all Exchange software development projects from inception to delivery, and managing the support and maintenance of Exchange tech.This is a hands-on role that requires direct technical contributions and occasional on-call availability (which will be scheduled in advance).Please know that job candidates do not always meet 100% of the preferred qualifications. If much of this job description resonates with you, we encourage you to apply.At DDx, we believe:Empathy is the most important part of being a team memberInclusivity builds stronger, more supportive teamsThoughtfulness is good for business and good for teamworkMentorship is something everyone should be involved inA bias toward action is better than delaying for a perfect solutionResponsibilities:These responsibilities are core areas of work that this role may have, but this role may also have additional duties as assigned and determined by business needs.Strategic Leadership and Team Management:Collaborate across the company and with external technical partners to architect solutions for DDx software systemsConduct regular, productive 1:1s with direct reports. Conduct regular performance evaluations, provide constructive feedback, and develop growth plans for each team member.Provide regular, constructive feedback to engineering team members, addressing both strengths and areas for improvement.Foster a collaborative team environment and effectively manage relationships with other teams and stakeholdersProject Management and Execution:Effectively manage team's project delivery, ensuring timely completion and clear communication of progress and obstaclesSet clear priorities for the team, aligning with organizational goals and communicating dependencies across teamsSet up and oversee a structured approach to project kickoffs, including detailed scoping, resource allocation, and risk assessmentDevelop and maintain project timelines, regularly communicating progress and potential blockers to stakeholdersTechnical Support and System Reliability:Manage the engineering support process to ensure timely resolution of support requests, implementing SLAs and escalation procedures as neededEnsure DDx technology uptime and data integrity is maintained, owning the incident response and remediation processWork proactively to prioritize and implement robust monitoring and observability solutionsDevelop and maintain a comprehensive on-call rotation system and incident management protocolTalent Development and Team Growth:Identify skill gaps within the team and develop targeted training programs or hiring strategies to address these gapsActively guide team members' professional growth. Lead by example, demonstrating strong technical skills and work ethic. Provide opportunities for skill development and support career advancement within the team.Actively participate in the hiring process, ensuring the team grows with high-quality talent that fits the company cultureTechnical Excellence and Innovation:Stay abreast of industry trends and emerging technologies, evaluating their potential application to DDx systemsEnsure team adheres to security best practices and actively consider security implications in their workEnsure team follows best practices in software design, promoting code quality and maintainability and maintaining strong documentation standardsFoster a culture of innovation, encouraging team members to propose and prototype new ideasRequired Qualifications: Have experience leading a software engineering team and managing the software delivery lifecycleBe comfortable leading teams to implement new systems and processes as well as working with, clarifying, and finding creative solutions for ambiguous requirementsHave significant experience working with data warehousing or analytics-focused databasesHave experience building performant data orchestration pipelines and ETL applicationsHave experience writing and refactoring code into organized, maintainable, and flexible systemsHave experience managing infrastructure and deployments in cloud environmentsHave experience with continuous integration and delivery systems and pipelinesPrefer open source solutions over commercial solutionsHave some experience in some of the following:Python, Typescript, ReactSQL, Snowflake Data Cloud, Google BigQueryDagster, Airflow, dbtAWS: S3, EC2, Lambda, IAM, KMS, SQS, SNSTerraformOIDC AuthenticationDesired Qualifications: Strong experience with political data or equivalent experience is a plusExcellent written and verbal communication skillsExperience setting and monitoring key metrics for a teamAdept at client management, stakeholder management, and political navigationProven ability to create accurate, effective, and polished client-facing deliverablesAdditional Requirement:Must be authorized to work in the U.S. without restriction.Location:Remote position; anywhere in the US. DDx is a remote-first organization.While this position is remote, this role may require 10% travel. Expected travel may include in-person team gathering in one location in the United States for retreats or in-depth collaborative opportunities. This would likely require travel and overnight stays in a location outside of one's home location, though would be scheduled in advance to account for planning.Physical Demands:The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Ability to sit at a computer monitor for extended periods of timeAbility to lift up to 20 pounds occasionallySalary and Benefits:DDx offers a competitive compensation salary and benefits package, including:Company-paid healthcare, dental, and vision insurance for full-time employeesMatching 401(k) contributions up to 3% after three months of employmentUnlimited paid time off (PTO) policy16 weeks of paid leave for new parentsGenerous holiday schedule and monthly team wellness daysThe salary range for this position is $160,000 - $175,000.Hiring Process: While there may be shifts to the hiring process, this is the anticipated hiring process's steps for any candidates who advance from the application stage onwards: Phone Screening: A 30-minute audio-only initial interview with a team memberFirst Round Interview: A 45-60-minute audio and video interview with a team member or multiple team membersSecond Round InterviewWritten Prompt: A written prompt followed by a second round interviewFinal Round Interview: A 30-60 minute audio and video interview with an executive team memberRequest for References: This will be a request for 3 professional references, one of which should be a previous direct supervisorAbout Us:Founded in 2019, the Democratic Data Exchange (DDx) is a for-profit company that aims to expand access to data within the Democratic and progressive ecosystem by facilitating the real-time blind exchange of program data across the ecosystem and providing easy-to-use tools to help clients accomplish their goals.We believe that when Democratic and progressive data ecosystems have access to the most robust and complete pool of program data possible, they can increase the efficiency and effectiveness of their campaigns and organizing work, build long-term power in our communities, and win elections.DDx is committed to building a diverse and inclusive workplace and we are proud to be an equal opportunity employer.

Created: 2025-02-16