Operations Specialist

Job DescriptionJob DescriptionWe are seeking a reliable and detail-oriented Operations Specialist to provide clerical and administrative support to departmental managers. This role plays a key part in ensuring the smooth coordination of daily operations, including data entry, reporting, and communication across teams. The ideal candidate is organized, communicative, and comfortable working in a fast-paced office environment. Pay Rate: $20.00/hourShift: 1st ShiftSchedule: Monday - Friday, 7:00 AM - 4:00 PMKey Responsibilities:Provide administrative support to departmental managersAssist with resolving safety, service, and operational issuesCreate, distribute, and close customer service tickets dailyMaintain and distribute department-related informationCommunicate with supervisors and managers regarding dispatch and operational issuesComplete and maintain reports as directed by managementUse software tools for procurement, attendance tracking, safety reporting, and contract labor managementAssist with data collection and reporting for incentive pay programsSupport financial tasks, including processing paymentsAssist with operational project implementationCommunicate with customers regarding service issues, as neededCoordinate scheduling and work assignments with employeesEnter and maintain Service Machine SMART data dailyPerform other duties as assignedQualifications:Required: High school diploma or GED; 0-3 years of administrative or clerical experiencePreferred: Additional or specialized training with 0-4 years of experienceSkills & Competencies:Strong communication and organizational skillsProficiency in Microsoft Office and other administrative toolsAbility to multitask and manage time efficientlyComfortable working with data and reporting toolsWork Environment:Typical office settingRegular use of motor coordination and finger dexterity (keyboard and office equipment)Rarely required to lift items under 30 lbsMinimal exposure to physical risks or environmental hazardsCompany DescriptionUsing the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (CrossFire) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.Company DescriptionUsing the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (CrossFire) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest./r/n/r/nSince our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

Created: 2025-04-19