Housekeeper Lead
Hotel Victoria LLC - Sonora, CA
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Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementPaid time offLocation: Sonora, California (Hotel Lumberjack & The Sonora Inn - under New Management)Reports to: Executive Housekeeper or General ManagerCompensation: Based on experiencePosition Overview:We are looking for a dedicated and detail-oriented Housekeeper to join our team at both Hotel Lumberjack and The Sonora Inn. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of guest rooms, public areas, and hotel facilities. The ideal candidate will have a strong work ethic, attention to detail, and a commitment to delivering exceptional cleanliness and service to ensure a comfortable and pleasant experience for all guests.Key Responsibilities:1. Room Cleaning & Maintenance:Guest Room Cleaning: Clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking supplies.Deep Cleaning: Perform deep cleaning tasks as assigned, including washing windows, cleaning carpets, and sanitizing high-touch areas.Turnover Tasks: Complete room turnover tasks for check-ins, ensuring rooms are ready and spotless for incoming guests.Special Requests: Fulfill guest requests for extra towels, toiletries, or additional items as needed during their stay.2. Public Area Cleaning:Common Areas: Maintain cleanliness in the hotels public areas, including the lobby, hallways, elevators, restrooms, and any other shared spaces.Restroom Sanitation: Regularly clean and sanitize public restrooms to ensure a high standard of cleanliness and hygiene.Trash Removal: Empty trash cans in public areas, guest rooms, and restrooms, ensuring all areas are tidy and well-maintained.3. Linen & Laundry Management:Laundry Duties: Collect, sort, and deliver used linen and towels to the laundry area. Ensure linens are cleaned and properly folded.Inventory Control: Maintain proper inventory levels of linens, towels, and cleaning supplies, notifying management when restocking is needed.4. Quality Control & Attention to Detail:Inspection: Ensure that rooms are cleaned to the highest standards and report any issues such as maintenance concerns, broken items, or damage to the Executive Housekeeper or General Manager.Guest Satisfaction: Ensure that rooms and public areas are comfortable, clean, and inviting for guests, meeting or exceeding cleanliness expectations.Attention to Detail: Pay attention to details, such as replacing all missing or damaged items in the room and ensuring rooms are thoroughly sanitized.5. Health and Safety Standards:Sanitation Protocols: Follow all health and safety regulations, including proper use of cleaning products and equipment. Ensure that all rooms and public areas meet hygiene standards.Safety Procedures: Adhere to safety and emergency procedures and report any safety hazards, such as spills or damaged equipment, to the appropriate team member.6. Communication & Teamwork:Collaboration: Work closely with other housekeeping staff and hotel departments to ensure smooth operations and address any guest needs or special requests.Feedback & Reporting: Communicate with the Executive Housekeeper or General Manager about any special requests or issues that need attention.7. Other Duties as AssignedKey Requirements:Experience & Qualifications:Previous experience in housekeeping or cleaning is preferred but not required.Ability to work independently and as part of a team in a fast-paced environment.Strong attention to detail and a commitment to maintaining high cleanliness standards.Good physical stamina, with the ability to bend, lift, and carry cleaning supplies and equipment.Education:High school diploma or equivalent required.Skills & Competencies:Strong work ethic and ability to complete tasks efficiently.Positive and friendly attitude, with the ability to interact with guests when needed.Ability to follow instructions and hotel cleanliness standards.Basic knowledge of cleaning chemicals and equipment.Benefits:Competitive compensation based on experience.Paid time off (PTO).Opportunities for professional development and career growth.A positive and supportive work environment.Application Process:Interested candidates should submit a resume and cover letter outlining their relevant experience and skills.This is an excellent opportunity for a hardworking and dependable individual to join a dynamic team and ensure our guests experience a clean, comfortable, and welcoming environment at both Hotel Lumberjack and The Sonora Inn. If you take pride in maintaining a high standard of cleanliness and enjoy working in a team environment, we encourage you to apply.
Created: 2025-04-18