Front Desk

Job DescriptionJob DescriptionLocated in Grand Rapids, MNSalary: 15.00Front Desk ClerkLocation: Grand Rapids, MN Pay: $15.00/hour starting (paid weekly)Schedule: Full-time or Part-time, flexible scheduling available (some weekends/evenings)About the Role: Are you a people-person looking to start and grow your career in a friendly work environment? Express Employment is seeking a Front Desk Clerk who will be the welcoming face of a family-owned business. We're offering $15/hour plus flexible shifts, in a workplace that feels like family. If you're upbeat, reliable, and ready to help keep the guests happy, we'd love to meet you!Key Responsibilities:Greet and assist guests warmly as they enter and leave, making them feel at home.Manage check-ins and check-outs using the company computer system (training provided!).Answer phones and field inquiries about bookings, services, or general questions.Handle customer requests or issues calmly and professionally, finding solutions or escalating as needed.Coordinate with team members (housekeeping, maintenance, etc.) to ensure smooth daily operations. (Note: You'll typically be on your feet at the front desk and occasionally lift light items - like guest packages or office supplies.)Qualifications: (What We're Looking For)Positive, customer-focused attitude - you genuinely enjoy helping people.Emotional resilience - able to stay calm and courteous when a guest is upset or a situation is stressful.Strong communication skills (clear spoken English; polite and friendly tone).Basic computer skills for using email and reservation software.Reliability and punctuality - we can count on you to be on time and responsible.High school diploma or GED.Bonus: Prior experience in customer service or as a receptionist/front desk clerk is a plus, but not required.Why You'll Love Working Here:Flexible Schedule - Full Time or Part Time shifts available.Family-Owned Culture - Enjoy a supportive, tight-knit team where everyone is valued. You'll work directly with the owners and a small staff that treats each other with respect.Growth Opportunities - This is a long-term position, not a temp gig. We love to promote from within - you'll have a chance to take on more responsibility and grow your role over time.Employee Perks - Paid training, employee discounts on hotel stays for friends & family!How to Apply: Ready to join our team and build your career with us? We'd love to hear from you!Apply now by calling us at (218)326-9461 or visit you've read this entire ad, please mention this top secret code when you call our office.Secret Code: Putting a million people to work.Our location:Express Employment Professionals102 3rd St NE, Suite 100Grand Rapids, MN 55744#3371OSExpress Office: Brainerd/Grand Rapids102 Northeast 3rd StreetSuite 100Grand Rapids, MN 55744

Created: 2025-04-15