Service Technician

Job DescriptionJob DescriptionFull job descriptionDu Quoin Chevrolet is hiring a Full Time Service Technician. The address is 1116 S Washington St, Du Quoin, IL, 62832, United States Functions:Diagnosing Vehicle SituationsCompleting Vehicle Maintenance and/or RepairsQuality ControlAdministrationInterdepartmental RelationsCompetencies:AdaptabilityAnalysisContinuous ImprovementCustomer EnthusiasmJudgementOrganizing and PlanningTeamworkCommunicationReports to:Fixed Operations Manager,Service Manager orShop ForemanManagement/Business Skills Required:Knowledge of automotive systems and the ability to explain systems and repairs to othersWillingness and ability to maintain current product and technical knowledgeAppropriate technical certificationsAbility to diagnose vehicle problems and interpret work ordersAbility and desire to repair vehicles correctly the first timeAbility to diagnose vehicle problems other than those on the work order or those described by the customerAbility to estimate time of service or repair job for purposes of efficient schedulingKnowledge of parts requirements to complete a job, and ability to communicate parts requirements via repair ordersAbility to maintain communication with Service Consultants and Parts DepartmentKnowledge of approved and established procedures for conducting service and repairsAbility to document repairs performed on completed customer service ordersAbility to stay current by attending technical training schools and by reading and understanding service manuals, technical bulletins, etc.Knowledge of and ability to comply with the quality control & inspection requirements of the Service Dept.Ability to clock on and clock off when working on a repairWork Orientation FactorsContact with Service Consultants and customers from a variety of backgroundsContact with people in all dealership departmentsConsiderable detail-oriented paperwork (documentation of repairs, charges, etc.)Position SummaryThe Technician:Is responsible for conducting routine service on vehicles and for diagnosing and completing repairs on customer vehicles.Is the most up-to-date person in the dealership with regard to the technical aspects of vehicles.Works closely with the Parts Department and with the Service Consultant.Uses the computer to determine how long a given repair or service will take and keeps the Service Consultant or Manager abreast of repair progress so that additional work may be scheduled.Is a good communicator, immediately telling the Service Consultant and Parts Department if a part needs to be ordered and asking for clarification if a work order is not clear or seems incorrect.Is capable of correctly performing complicated repair sequences according to established procedures.Knows the shop area and the availability of special tools that might be needed.Is detail-oriented & writes on the work order the repairs completed, the parts required, & the labour to be charged.Documents any other vehicle problems that were noted during servicing.Should be capable of working independently, managing his or her time and work flow.The work of a ServiceTechnician:Must be done efficiently and correctly to help ensure the success of the Service Department.Involves analyzing work orders carefully to understand a vehicle's condition, the accuracy of the diagnosis, and what work has been agreed to.Requires understanding which parts and tools will be required for a given repair or service and ensuring their availability.Entails the ability to repair vehicles quickly and under stress, clocking on and clocking off the repairs, and staying with a planned schedule for the day or adapting to changes as needed.Requires conforming to quality control and inspection policies and procedures that protect the Technician and the vehicle during servicing.From an administrative standpoint is centred on completing work orders and on documenting with consistent accuracy the repairs conducted, the parts required, and the labour involved.Schedule: Monday to Friday, and occasional Saturdays Work Location: In person

Created: 2025-04-12