Administrative Assistant

Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an Administrative Assistant in Charlestown, Massachusetts, 02129, United States. The successful candidate will be tasked with a variety of responsibilities, including processing guest services, coordinating house operations, and managing volunteers. Responsibilities: Provide top-tier customer service to house guests, ensuring their stay is comfortable and meets their needs Effectively coordinate and manage house operations, ensuring all areas are maintained to a high standard Handle the coordination of volunteers, ensuring their efforts are effectively directed towards house needs Manage inbound and outbound calls, promptly addressing guest inquiries or concerns Schedule appointments and in-person meetings as needed Conduct guided tours of the house for potential guests or volunteers Maintain accurate records of guest stays and volunteer contributions Process data entry tasks and email correspondence efficiently Utilize Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft PowerPoint to manage tasks and communicate effectively Minimum of 1 year experience in an administrative role Proficiency in answering inbound calls and handling customer queries Exceptional customer service skills, with a focus on delivering high-quality support Experience in data entry and maintaining accurate records Excellent email communication skills, with the ability to respond promptly and professionally Experience in handling both inbound and outbound calls Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook Ability to schedule appointments and coordinate meetings efficiently Experience in conducting in-person meetings and presenting information clearly Comfortable in organizing and conducting guided tours when required Strong skillset in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

Created: 2025-04-11