Part-Time Bank Teller/Customer Service Representative

Job DescriptionJob DescriptionWho we areWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our missionOur mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.Our valuesPassion: We have an unrelenting drive to be great. Quality service is our #1 priority.Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.Community: Were proud to support each other and our local communities. We win when our customers win.To learn more about us, visit the roleThe Part-Time Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the frontline of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the banks products/services.Position is located in Oldham and is not a remote positionScheduleThis position has a flexible schedule. Hours of operation are Monday-Friday, 9:00am-1:00pm. This role will work at least 3 days a week.What you will doConduct dozens of banks routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)Make sales referrals, suggest alternate channels and cross-sell products and servicesGo the extra mile to build trust relationships, customer loyalty and satisfactionComply with regulatory requirementsManage risk in every transaction and detect fraudulent transactions to prevent lossesResolve customers issues and provide relevant informationPerforms other duties as assigned.What you will needHigh School diploma or greater required.Experience handling cash transactions and working with systemsStrong communication and time management skillsCustomer satisfaction-orientedAttention to detail and mathematical skillsWhat we offerHealth InsuranceDental InsuranceVision InsurancePaid Vacation, Sick, and Holiday timeA competitive 6% 401k matchAnd more!Candidate must pass a pre-employment screening including credit history and criminal record check.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-04-03