Insurance - Commercial Lines Customer Service ...

Job DescriptionJob DescriptionGreat opportunity to work with a great company! Our success is due to the success of our team. We offer professional development and an easy-going team environment. The role of Commercial Lines Customer Service Representative is crucial to the success of our agency. The focus is to perform the essential function of aiding our business clients with their service needs. Specific service and marketing responsibilities are required in this position to make certain we grow and retain our customer base. We are committed to maintaining high delivery standards and focus on quality.BenefitsPaid Time Off (PTO)Health InsuranceDental InsuranceLife InsuranceDisability InsuranceParental LeaveHands on TrainingTuition ReimbursementMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanEvenings OffResponsibilitiesBuild relationships with client and carriersDay to day account management of assigned client accountsDeliver certificates of insurance in a timely and efficient fashionPerform quality control and review applications, endorsements and policies for accuracyMaintain and update files in our account management systemTroubleshoot billing or payment issuesPrepare and maintain reports as required by managementCorrespond and maintain contact with advisors regarding new and renewal businessRequirementsProperty & Casualty licensed requiredExcellent interpersonal and relationship building abilitiesConfident, self-starter who works well independentlyProficiency to multi-task, follow-thru and follow-upStrong oral and written communication skillsProven experience in an insurance commercial service roleWillingness to learn, be intuitive, resourceful and coachable

Created: 2025-04-01