GM Parts Consultant
Ross Downing Chevrolet, Inc. - Hammond, LA
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Job DescriptionJob DescriptionThe big picture mission of this position is to optimize gross profit and customer retention as a result of your daily activities with both internal and external customersResponsibilities:Identify Parts for Repair, Quote Repair Using Pricing Structures, Source Parts to Care for Customer, Use Selling Skills,Track Lost Sales, Submit Special Order Parts , Know Vehicle Components & Systems, Handle Warranty & Customer Returns , Receiving PartsCollaborate with Other Departments, Take Initiative to Solve Problems , Manage Time EffectivelyQualifications:Demonstrate knowledge of all GM and ACDelco products, eCommerce initiatives, warranties and sales programs and promotions.Record parts sales through Dealer Management System [DMS].Work with other departments turning a part customer into a parts and service customer.Utilize problem solving techniques to accomplish tasksOrganize workload consistent with established goals
Created: 2025-04-01