Parts Manager

Job DescriptionJob DescriptionParts ManagerSentry West Mazda940 Boston Turnpike (Route 9) Shrewsbury MAAt Sentry West Mazda, our Parts Department is a crucial part of our success, ensuring that our service and sales operations run smoothly. We are seeking either an existing Parts Manager in a smaller store or an ambitious Assistant Parts Manager who is eager to grow and has the potential to step into a Parts Manager role. The Parts Manager is responsible to oversee daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction. This is a dynamic role with hands-on responsibilities, offering a great opportunity for career advancement. The ideal candidate will have a passion for the automotive industry, a commitment to excellent customer service, and the drive to build upon the strong foundation built by our current Parts Manager.Key Responsibilities:- Daily operations of the Parts Department- Help manage inventory levels, including ordering, receiving, and organizing parts- Ensure that parts are available and ready for service technicians in a timely manner- Collaborate with the service team to ensure accurate and efficient parts usage- Provide exceptional customer service to both internal and external customers- Process orders, returns, and warranty claims promptly and accurately- Assist in maintaining accurate records of all parts transactions- Stay updated on Mazda product lines, parts, and services- Train and mentor staff in the Parts Department- Coordinate with the service director and general manager on any items/projects/tasks as neededQualifications:- 5+ years of experience in an auto dealership parts department (Mazda experience preferred but not required)- Knowledge of automotive parts, inventory management, and dealership processes- Strong organizational skills with attention to detail- Excellent communication and customer service skills- Proficiency with parts management software and basic computer skills- Ability to multitask and work in a fast-paced environment- A positive, team-oriented attitude with a desire for career growthWhy Join Us?- Opportunity to advance into the Parts Manager role within the next few years- Competitive salary and benefits package- Employee discounts on Mazda vehicles and parts- Ongoing training and development opportunities- Supportive team culture in a fast-growing dealershipBenefits Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan Women and men are both encouraged to apply. We are an equal opportunity employer. A valid drivers license is required. Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in the state of MassachusettsHow to Apply:If you're ready to take the next step in your automotive career and have a vision of becoming a future Parts Manager, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.

Created: 2025-03-31