Front Desk Receptionist

Job DescriptionJob DescriptionIf you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team.Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance, tuition assistance, and much more!POSITION SUMMARY:The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include:Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locationsCheck patients and guests in and outEntering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in databaseAssists patients in accurately completing all required and appropriate forms.Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registersSchedule, cancel and reschedule patient appointmentsRobust Confirmation calls dailyProvide patient education on Sliding Fee programs and other available services and programsHandle patient complaints and resolveDaily Reports for preparation of upcoming patient visits and data integrity maintenanceReceive and route messages or documents to appropriate staffEnsure outgoing forms are sent to patients via Form Dr.Monitor electronic systems for incoming formsMaintain strict confidentiality in all mattersOperate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health informationEnliven and support the mission, vision, and values of Wood River HealthAdhere to organizational policies and proceduresAdhere to the Wood River Health Compliance Program StandardsPerforming other duties as assigned to meet business needsThe ideal candidate will have:High School diploma or equivalent1-2 years related experienceDemonstrated proficiency computer keyboard skillsWood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.Full time, 40 hours

Created: 2025-04-05