Customer Call Center Manager

Job DescriptionJob DescriptionBe a Customer Experience Champion at Planet Honda!Do you thrive in a fast-paced environment where you make a real difference?Planet Honda, a lakes area award-winner in NH, is seeking a Business Development Manager to join our dynamic team. Here, you'll be the maestro of our customer experience symphony, ensuring every interaction is a smooth and positive one.Why You'll Love This Role:Lead a team of passionate individuals: Coach and develop your team to become customer service stars.See the impact of your work: Every happy customer reflects your team's dedication.Embrace a winning culture: Be part of a high-energy, award-winning team in a beautiful location.Your career accelerates: Enjoy growth opportunities and training to reach your full potential.Responsibilities:Coach and develop a high-performing customer call center team.Analyze data to identify areas for improvement and implement innovative solutions.Create a positive and productive work environment where your team thrives.Ensure smooth hand-offs to sales professionals, leading to satisfied customers and closed deals.Bonus Perks:Competitive salary + commission = unlimited earning potential!Comprehensive benefits package (medical, dental, vision, 401(k), paid time off)State-of-the-art facility with all the amenitiesQualifications:Customer service rockstar with a passion for exceeding expectations.Proven leadership and coaching experience.Excellent communication and interpersonal skills.Strong computer skills.Experience in a fast-paced dealership environment is a plus.Ready to join a winning team and build your career at Planet Honda?Submit your resume and get ready to make a difference!

Created: 2025-03-23